VehicleVerdict

2003 Dodge Ram 3500 problems

Verdict · NHTSA data

One of the years to avoid

The 2003 Dodge Ram 3500 carries two red flags at once: 330 consumer complaints filed with NHTSA — 2.1× the Ram 3500 norm — and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the Ram 3500 years to avoid.

No single system dominates the record — complaints spread across airbags (80), body & structure (53), and steering (38), which usually points to general build quality rather than one defect.

330

NHTSA complaints

9

Recalls

6

Investigations · 2 open

10

Crash-involved

1

Fires reported

6

Injuries

0

Deaths

NCAP overall

How does 2003 compare to other Ram 3500 years?

See all Ram 3500 years to avoid →

What are the most common 2003 Dodge Ram 3500 problems?

ComponentComplaintsShare
Airbags8024%
Body & Structure5316%
Steering3812%
Suspension3511%
Transmission278%
Tires & Wheels206%
Other196%
Fuel System124%
Electrical System103%
Visibility & Wipers82%
Speed Control82%
Lighting62%
Engine52%
Brakes52%
Seats31%
Trailer Hitch10%

Does the 2003 Dodge Ram 3500 have recalls?

9 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

15V312000AirbagsMay 26, 2015 · 385,686 units

Defect

Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.

Consequence

In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy

Owners are advised not to drive their vehicle until the recall repair is complete. Owners are advised not to drive their vehicles until the remedy is completed. Chrysler will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began on March 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R26. Note: This recall partially supersedes recall 14V770.

13V528000SteeringNovember 6, 2013 · 706,664 units

Defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Consequence

A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy

Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

11V350000SteeringJuly 6, 2011 · 242,780 units

Defect

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence

THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10E013000SteeringMay 3, 2010 · 1,500 units

Defect

FABTECH IS RECALLING CERTAIN AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS93001 AND FT44039, INSTALLED FOR USE ON CERTAIN 2003 THROUGH 2008 DODGE 2500 4WD, 3500 4WD, AND 1500 4WD MEGA CAB VEHICLES. THE PITMAN ARM CAN FRACTURE AND BREAK AWAY FROM THE STEERING BOX CAUSING TOTAL LOSS OF STEERING CONTROL.

Consequence

STEERING LOSS COULD RESULT IN A VEHICLE CRASH POSSIBLY RESULTING IN PROPERTY DAMAGE, INJURY OR DEATH.

Remedy

FABTECH WILL NOTIFY OWNERS AND AUTHORIZED INSTALLERS WILL INSPECT FOR DEFECTIVE PITMAN ARM AND REPLACE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT FABTECH AT 1-877-432-2832.

07E104000Visibility & WipersDecember 11, 2007 · 1,657 units

Defect

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy

SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.

07E009000SuspensionFebruary 1, 2007 · 3,350 units

Defect

CERTAIN LKI ENTERPRISES, INC., BRAND NAME SUPERLIFT SUSPENSION, PITMAN ARMS SOLD AS REPLACEMENT EQUIPMENT FOR 2003-2007 DODGE RAM 2500 AND 3500 4X4 LIGHT TRUCKS. DUE TO INADEQUATE HEAT TREATMENT DURING PRODUCTION, THE AFFECTED PITMAN ARMS MAY DEVELOP CRACKS IN THE UPPER SPLINED ATTACHMENT ATTACHMENT TO THE STEERING OUTPUT SHAFT. MOVEMENT BETWEEN THE PITMAN ARM AND THE OUTPUT SHAFT MAY DEFORM SPLINES, RESULTING IN PREMATURE WEAR AND FATIGUE FAILURE OF THE AFFECTED PITMAN ARM.

Consequence

PITMAN ARM WEAR OR FAILURE MAY LEAD TO LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

LKI WILL NOTIFY OWNERS AND REPLACE THE PITMAN ARM, IF NECESSARY. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT LKI AT 1-800-551-4955.

05V462000TransmissionOctober 6, 2005 · 250,433 units

Defect

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

Consequence

THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

Remedy

DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

03V212000Tires & WheelsJune 5, 2003 · 1,086 units

Defect

CERTAIN HEAVY DUTY PICKUP TRUCKS, THE ALUMINUM WHEELS MAY HAVE EXCESSIVE POROSITY IN THE CENTER HUB AREA WHICH CAN CAUSE A WHEEL TO CRACK.

Consequence

THIS COULD CAUSE A LOSS OF VEHICLE CONTROL AND RESULT IN A CRASH WITHOUT WARNING.

Remedy

DEALERS WILL INSPECT THE WHEELS AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN JUNE 17, 2003.. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

03V033000Speed ControlFebruary 5, 2003 · 19,500 units

Defect

CERTAIN PICKUP TRUCKS, EQUIPPED WITH CUMMINS DIESEL ENGINES AND MANUAL TRANSMISSIONS, MAY EXPERIENCE AN ELEVATED IDLE SPEED AFTER EXTENDED CRUISE CONTROL USE.

Consequence

THIS CAN RESULT IN UNINTENDED ACCELERATION AND A REDUCTION IN BRAKING EFFECTIVENESS, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPROGRAM THE SOFTWARE IN THE CUMMINS ENGINE CONTROLLER. OWNER NOTIFICATION BEGAN ON MARCH 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA15001

Air Bag Inflator Rupture

The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

DT*: THE CONTACT STATED THE VEHICLE REAR ENDED ANOTHER VEHICLE WHILE TRAVELING 45 MPH AND THE AIRBAGS DID NOT DEPLOY. THE DRIVER HIT THE STEERING WHEEL CAUSING A BLOODY LIP. THE NON-SERVICE DEALER EXPRESSED THAT THE AIRBAGS SHOULD HAVE DEPLOYED. THERE WAS A POLICE REPORT TAKEN.

Complaint filed with NHTSA · Airbags · November 23, 2006 · crash

I HAVE HAD A DASHMAT COVERING ON MY DASHBOARD SINCE SPRING OF 2003. I HAD NOT TAKEN IT OFF EXCEPT TO CLEAN A COUPLE OF TIMES A YEAR. NOW I HAVE CRACKS AND PIECES THAT I HAVE HAD TO TAPE SO THEY DON'T STICK UP INTO MY MAT. IT APPEARS TO BE A PROBLEM COMMON TO DODGE TRUCKS. FYI -- MY 1999 Q45…

Complaint filed with NHTSA · Body & Structure · September 1, 2010

TL*THE CONTACT OWNS A 2003 DODGE RAM 3500 PICKUP. WHILE DRIVING 40 MPH THE STEERING WHEEL FAILED AND THE FRONT END BEGAN TO VIBRATE VIOLENTLY WHICH OVER CORRECTED ITSELF AND CRASHED INTO A DITCH. THE CONTACT WAS TRYING TO STOP THE VEHICLE BY PULLING THE STEERING WHEEL TO THE LEFT AND IT FAILED TO…

Complaint filed with NHTSA · Steering · January 23, 2010 · crash

LOST CONTROL OF VEHICLE ON A MOUNTAIN ROAD. FRONT LEFT WHEEL FELL OFF, LEADING ME INTO A ROCK. VEHICLE IS TOTAL LOSS AND I HAVE HAD PHYSICAL DAMAGE ON MY FACE FROM IT GOING THROUGH THE DRIVER DOOR WINDOW ON IMPACT. DODGE HAS DENIED MY CLAIM EVEN THOUGH THERE IS A RECALL ON DAKOTA'S FOR SAME PROBLEM.

Complaint filed with NHTSA · Suspension · November 11, 2004 · crash

DT*: THE CONTACT STATED AFTER EXITING THE VEHICLE, WITH THE ENGINE STILL RUNNING IN PARK, IT BEGAN TO REVERSE DOWN THE BOAT DOCK. THIS DAMAGED THE BOAT TRAILER AND THE DOCK. THE CONTACT RECEIVED RECALL LETTER #05V462000, FOR THE AUTOMATIC TRANSMISSION. ALTHOUGH THE RECALL WORK HAS NOT BEEN…

Complaint filed with NHTSA · Transmission · May 15, 2006 · crash

2003 Dodge Ram 3500 — common questions

Is the 2003 Dodge Ram 3500 reliable?

NHTSA data argues against it: 330 complaints put the 2003 model at #3 of 22 Ram 3500 years, and a defect investigation remains open. It is one of the Ram 3500 years to avoid.

What are the most common 2003 Ram 3500 problems?

According to NHTSA complaint data, the leading problem areas are airbags (80 complaints), body & structure (53 complaints), steering (38 complaints).

Does the 2003 Dodge Ram 3500 have recalls?

Yes — NHTSA lists 9 recall campaigns affecting the 2003 Dodge Ram 3500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2003 Dodge Ram 3500 under NHTSA investigation?

Yes — 2 investigations remain open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Dodge Ram 3500 years should you avoid?

Based on complaint rates and open investigations, the Ram 3500 years to avoid are 2012, 2006, 2003, 2011, 2007, 2004, 2005, 2008, 2010, 2009. The cleanest record among Ram 3500 years belongs to 1991.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.