VehicleVerdict

2018 Ford Explorer problems

Verdict · NHTSA data

One of the years to avoid

The 2018 Ford Explorer carries two red flags at once: 859 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Hertz/Vehicles Rented with Open Recalls). It is one of the Explorer years to avoid. Complainants reported 24 injuries in total across these filings.

Body & Structure leads the complaint categories with 284 reports (33% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

859

NHTSA complaints

6

Recalls

2

Investigations · 1 open

26

Crash-involved

9

Fires reported

24

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2018 compare to other Explorer years?

See all Explorer years to avoid →

What are the most common 2018 Ford Explorer problems?

ComponentComplaintsShare
Body & Structure28433%
Other16019%
Engine12014%
Electrical System637%
Transmission455%
Driver Assistance334%
Visibility & Wipers263%
Fuel System233%
Steering202%
Suspension192%
Tires & Wheels182%
Airbags101%
Brakes101%
Speed Control91%
Seats71%
Seat Belts61%
Lighting40%
Latches & Locks20%

Does the 2018 Ford Explorer have recalls?

6 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V101000SuspensionFebruary 20, 2026 · 412,774 units

Defect

Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

25V685000Electrical SystemOctober 10, 2025 · 59,006 units

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Consequence

An electrical short circuit can increase the risk of a fire.

Remedy

Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

24V031000Body & StructureJanuary 19, 2024 · 1,889,110 units

Defect

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Consequence

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim owner notification letters informing owners of the safety risk were mailed Feburary 16, 2024. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

21V316000Body & StructureMay 5, 2021 · 616,967 units

Defect

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Consequence

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

19V633000SeatsAugust 28, 2019 · 639,137 units

Defect

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Consequence

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

18V807000Fuel SystemNovember 14, 2018 · 144 units

Defect

Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

Open NHTSA investigations

AQ22003

Hertz/Vehicles Rented with Open Recalls

NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

WHILE PARKING VEHICLE SUDDENLY ACCELERATED WHEN MOVING FORWARD SO MUCH THAT HAD TO TURN WHEEL TO RIGHT SIDE TO TRY TO AVOID CAR PARKED IN FRONT TO NO AVAIL HIT CAR PARKED IN FRONT WITH DRIVER SIDE BUMPER AND FENDER.THANK GOD THERE WAS LIGHT POLE IN SIDEWALK WHICH SLOWED DOWN CAR ENOUGH TO BE SHUT…

Complaint filed with NHTSA · Body & Structure · July 26, 2019 · crash

Noticed smoke coming from vehicle as started driving vehicle, a short distance from WTS. A short time later flames were coming from behind the glove box. Driver was driving. The vehicle has not been inspected. It is unknown at this time if their were warning lamps.

Complaint filed with NHTSA · Other · September 15, 2021 · fire

Vehicle had a major mechanical issue that ignited a fire in the engine compartment. The fire quickly spread to the passenger compartment of the vehicle and totally engulfed the unit causing major damage to the entire vehicle. The vehicle is an obvious total loss.

Complaint filed with NHTSA · Engine · July 11, 2022 · fire

The driver side Keyless door entry pillar has come off on the highway and hit something. The keyless door entry panel came off in 2023 and Koons Ford of Annapolis charged me $ 523.00 to fix the panel. The panel has a small clip and double stick tape. Sorry, double stick tape is not going to hold up…

Complaint filed with NHTSA · Electrical System · June 1, 2026 · crash

The driver side Keyless door entry pillar has come off on the highway and hit something. The keyless door entry panel came off in 2023 and Koons Ford of Annapolis charged me $ 523.00 to fix the panel. The panel has a small clip and double stick tape. Sorry, double stick tape is not going to hold up…

Complaint filed with NHTSA · Transmission · June 1, 2026 · crash

2018 Ford Explorer — common questions

Is the 2018 Ford Explorer reliable?

NHTSA data argues against it: 859 complaints put the 2018 model at #20 of 44 Explorer years, and a defect investigation remains open. It is one of the Explorer years to avoid.

What are the most common 2018 Explorer problems?

According to NHTSA complaint data, the leading problem areas are body & structure (284 complaints), other (160 complaints), engine (120 complaints).

Does the 2018 Ford Explorer have recalls?

Yes — NHTSA lists 6 recall campaigns affecting the 2018 Ford Explorer. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2018 Ford Explorer under NHTSA investigation?

Yes — an investigation remains open (Hertz/Vehicles Rented with Open Recalls). An open ODI action means NHTSA is actively assessing a possible defect.

Which Ford Explorer years should you avoid?

Based on complaint rates and open investigations, the Explorer years to avoid are 2002, 2016, 2013, 1998, 2015, 1997, 2014, 2017, 1996, 1999, 2004, 2020, 1994, 2011, 2003, 2000, 1993, 1995, 2018, 1992, 1991. The cleanest record among Explorer years belongs to 1989.

How safe is the 2018 Ford Explorer?

In NHTSA's NCAP crash testing, the 2018 Ford Explorer earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.