VehicleVerdict

2012 Ford Fusion Hybrid problems

Verdict · NHTSA data

One of the years to avoid

The 2012 Ford Fusion Hybrid carries two red flags at once: 134 consumer complaints filed with NHTSA — 1.5× the Fusion Hybrid norm — and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the Fusion Hybrid years to avoid.

Steering leads the complaint categories with 36 reports (27% of the total). In government crash testing it earned 4 of 5 NCAP stars overall.

134

NHTSA complaints

0

Recalls

4

Investigations · 1 open

7

Crash-involved

0

Fires reported

6

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2012 compare to other Fusion Hybrid years?

Fusion Hybrid NHTSA complaints by model year, 2012 highlighted641 complaints2010: 641 complaints2011: 166 complaints2012: 134 complaints2013: 175 complaints2014: 89 complaints2015: 65 complaints2016: 66 complaints2017: 96 complaints2018: 78 complaints2019: 40 complaints2020: 14 complaints
Fusion Hybrid NHTSA complaints by model year, 2012 highlighted. Red bars are years to avoid.

See all Fusion Hybrid years to avoid →

What are the most common 2012 Ford Fusion Hybrid problems?

ComponentComplaintsShare
Steering3627%
Airbags3224%
Electrical System2317%
Brakes1612%
Engine86%
Other75%
Transmission32%
Fuel System21%
Body & Structure21%
Visibility & Wipers11%
Seats11%
Speed Control11%
Suspension11%
Tires & Wheels11%

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING WHILE STEERING THROUGH A CURVE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A TREE AND WENT DOWN INTO THE CANAL. THE AIR BAGS DID NOT DEPLOY. A…

Complaint filed with NHTSA · Steering · April 12, 2015 · crash

TL* THE CONTACT OWNS A 2012 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING WHILE STEERING THROUGH A CURVE. AS A RESULT, THE VEHICLE CRASHED INTO THE SIDE OF A TREE AND WENT DOWN INTO THE CANAL. THE AIR BAGS DID NOT DEPLOY. A…

Complaint filed with NHTSA · Airbags · April 12, 2015 · crash

WHILE TURNING AFTER COMING TO A STOP, THE VEHICLE TRACTION CONTROL AND POWER STEERING WARNINGS POPPED UP AND CAR LOST ALL POWER STEERING ABILITY. THE VEHICLE WAS NO LONGER SAFELY OPERABLE WHILE HAVING NO LISTED ERROR CODES. THE VEHICLE HAS BEEN ESTIMATED TO REQUIRE REPLACEMENT ELECTRONIC POWER…

Complaint filed with NHTSA · Electrical System · October 10, 2014

TRAVELING ON CROWDED HIGHWAY WHEN CARS AHEAD STOPPED; MY BRAKES WHEN THUMP THUMP THUMP THEN I REAR-ENDED THE CAR IN FRONT OF ME. CAR DID NOT SLOW DOWN AT ALL. FORTUNATELY NO ONE WAS KILLED OR SERIOUSLY INJURED, BUT MY INSURANCE WILL DEFINITELY GO UP. TAKING THE CAR TO THE DEALER ON MONDAY MORNING.…

Complaint filed with NHTSA · Brakes · April 18, 2014 · crash

ENGINE FAILED AT STOPLIGHT WITH LOSS OF POWER STEERING ON 6/26/16. RESTART SUCCESSFUL. SUBSEQUENT MULTIPLE ENGINE FAILURE CHIMES OCCURRED. DEALER "REPAIRED WIRING". SEVERAL HUNDRED MILES SINCE, NOT FURTHER INCIDENTS (ENGINE FAILURES OR MULTIPLE CHIMES).

Complaint filed with NHTSA · Engine · June 26, 2016

2012 Ford Fusion Hybrid — common questions

Is the 2012 Ford Fusion Hybrid reliable?

NHTSA data argues against it: 134 complaints put the 2012 model at #4 of 11 Fusion Hybrid years, and a defect investigation remains open. It is one of the Fusion Hybrid years to avoid.

What are the most common 2012 Fusion Hybrid problems?

According to NHTSA complaint data, the leading problem areas are steering (36 complaints), airbags (32 complaints), electrical system (23 complaints).

Does the 2012 Ford Fusion Hybrid have recalls?

No. NHTSA lists no recall campaigns for the 2012 Ford Fusion Hybrid.

Is the 2012 Ford Fusion Hybrid under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Ford Fusion Hybrid years should you avoid?

Based on complaint rates and open investigations, the Fusion Hybrid years to avoid are 2010, 2013, 2011, 2012, 2014, 2016, 2015. The cleanest record among Fusion Hybrid years belongs to 2020.

How safe is the 2012 Ford Fusion Hybrid?

In NHTSA's NCAP crash testing, the 2012 Ford Fusion Hybrid earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.