VehicleVerdict

2014 Ford Fusion Hybrid problems

Verdict · NHTSA data

One of the years to avoid

The 2014 Ford Fusion Hybrid carries two red flags at once: 89 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the Fusion Hybrid years to avoid.

No single system dominates the record — complaints spread across steering (14), electrical system (12), and transmission (12), which usually points to general build quality rather than one defect.

89

NHTSA complaints

1

Recalls

4

Investigations · 1 open

5

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2014 compare to other Fusion Hybrid years?

Fusion Hybrid NHTSA complaints by model year, 2014 highlighted641 complaints2010: 641 complaints2011: 166 complaints2012: 134 complaints2013: 175 complaints2014: 89 complaints2015: 65 complaints2016: 66 complaints2017: 96 complaints2018: 78 complaints2019: 40 complaints2020: 14 complaints
Fusion Hybrid NHTSA complaints by model year, 2014 highlighted. Red bars are years to avoid.

See all Fusion Hybrid years to avoid →

What are the most common 2014 Ford Fusion Hybrid problems?

ComponentComplaintsShare
Steering1416%
Transmission1213%
Electrical System1213%
Brakes1112%
Engine89%
Other67%
Body & Structure44%
Seat Belts44%
Visibility & Wipers33%
Fuel System33%
Airbags33%
Latches & Locks22%
Tires & Wheels22%
Speed Control22%
Lighting11%
Suspension11%
Driver Assistance11%

Does the 2014 Ford Fusion Hybrid have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

18V592000Electrical SystemSeptember 10, 2018 · 49,197 units

Defect

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Consequence

An overheated cord can increase the risk of a fire.

Remedy

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

VEHICLE BREAKS STOPPED WORKING AND WENT STRAIGHT TO THE FLOOR. ALSO LOSS OF STEERING. SINCE BOTH THE BRAKES AND STEERING ARE ELECTRONIC I BELIEVE THERE WAS A ELECTRONIC FAILER IN THE CAR.

Complaint filed with NHTSA · Steering · July 21, 2015 · crash

DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS…

Complaint filed with NHTSA · Transmission · March 24, 2015

I WAS COMING HOME FROM WORK AND I GET AN ERROR MESSAGE THAT SAID "STOP SAFELY NOW". ALL OF A SUDDEN MY LIGHTS FLASHED AND MY CAR CUT OFF. MY CAR HASN'T RAN YET. I AM IN THE PROCESS OF GETTING IT TOWED TO THE DEALERSHIP. FORD, WHEN I CALLED THEN TOLD ME THAT IT WASN'T UNDER A RECALL AND I WOULD HAVE…

Complaint filed with NHTSA · Electrical System · January 16, 2017

WHILE COMING TO A STOP AT A STOP LIGHT THE REGENERATIVE BRAKES SUDDENLY LET UP AND THE CAR WAS NOT STOPPING CORRECTLY. I APPLIED FULL FORCE TO THE BRAKES AND THE CAR DID SLOW BUT NOT BEFORE HITTING THE CAR IN FRONT OF ME. THE VEHICLE COLLISION WARNING DID NOT COME ON BECAUSE I WAS ALREADY BREAKING.

Complaint filed with NHTSA · Brakes · February 26, 2017 · crash

EXHAUST IS COMING THROUGH THE AIR VENTS WHEN THE HEAT IS ON. FORD HAS HAD THIS CAR IN THE SHOP IN THE PAST FOR THIS ISSUE BUT IT THE PROBLEM HAS REAPPEARED. THE FIRST TIME THE DEALER REPLACED THE FRESH AIR BLEND DOOR. THE DEALER WHERE I PURCHASED THE CAR HAS OFFERED TO BUY THE VEHICLE BACK DUE TO…

Complaint filed with NHTSA · Engine · August 10, 2017

2014 Ford Fusion Hybrid — common questions

Is the 2014 Ford Fusion Hybrid reliable?

NHTSA data argues against it: 89 complaints put the 2014 model at #6 of 11 Fusion Hybrid years, and a defect investigation remains open. It is one of the Fusion Hybrid years to avoid.

What are the most common 2014 Fusion Hybrid problems?

According to NHTSA complaint data, the leading problem areas are steering (14 complaints), electrical system (12 complaints), transmission (12 complaints).

Does the 2014 Ford Fusion Hybrid have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2014 Ford Fusion Hybrid. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2014 Ford Fusion Hybrid under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Ford Fusion Hybrid years should you avoid?

Based on complaint rates and open investigations, the Fusion Hybrid years to avoid are 2010, 2013, 2011, 2012, 2014, 2016, 2015. The cleanest record among Fusion Hybrid years belongs to 2020.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.