VehicleVerdict

2021 Ford Mustang Mach-E driver assistance problems

The 2021 Ford Mustang Mach-E has 231 driver assistance complaints filed with NHTSA — 35% of the year's total, and the first year with meaningful reports in this category.

231

Driver Assistance complaints

35%

Share of year

4

Crash-involved

1

Related recalls

Driver Assistance complaints by year

Mustang Mach-E driver assistance complaints by model year231 complaints2021: 231 complaints2022: 31 complaints2023: 35 complaints2024: 6 complaints2025: 2 complaints
Mustang Mach-E driver assistance complaints by model year. Red bars are years to avoid.

Related recalls

25V315000Driver AssistanceMay 9, 2025 · 1,076,138 units

Defect

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Consequence

A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

What owners report

While parking in a garage the vehicle unexpectedly accelerated and ran into a wall. Anyone in or around the car may have been seriously ignored. The issues has happened twice but can not be reproduced by me. There we no indicators that the event was about to take place There is a recall for this on…

Complaint filed with NHTSA · Driver Assistance · February 2, 2022 · crash

Common questions

How many driver assistance complaints does the 2021 Ford Mustang Mach-E have?

NHTSA has 231 complaints about the 2021 Ford Mustang Mach-E driver assistance — 35% of all complaints filed for that model year.

Are there recalls for the 2021 Ford Mustang Mach-E driver assistance?

Yes — 1 NHTSA recall campaign for this model year is tied to the driver assistance: 25V315000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.