VehicleVerdict

2023 Ford Mustang Mach-E driver assistance problems

The 2023 Ford Mustang Mach-E has 35 driver assistance complaints filed with NHTSA — 17% of the year's total, and roughly flat versus the prior model year.

35

Driver Assistance complaints

17%

Share of year

8

Crash-involved

1

Related recalls

Driver Assistance complaints by year

Mustang Mach-E driver assistance complaints by model year231 complaints2021: 231 complaints2022: 31 complaints2023: 35 complaints2024: 6 complaints2025: 2 complaints
Mustang Mach-E driver assistance complaints by model year. Red bars are years to avoid.

Related recalls

25V315000Driver AssistanceMay 9, 2025 · 1,076,138 units

Defect

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Consequence

A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

What owners report

Was driving on hightway another vehicle was hit by a truck and sent ti my lane. Y hit it almost head on. My vehicle tire and front axle was ripted off. My side or car also damaged. Cas was total loss. No collision light and no air bags deployed

Complaint filed with NHTSA · Driver Assistance · January 17, 2025 · crash

Common questions

How many driver assistance complaints does the 2023 Ford Mustang Mach-E have?

NHTSA has 35 complaints about the 2023 Ford Mustang Mach-E driver assistance — 17% of all complaints filed for that model year.

Are there recalls for the 2023 Ford Mustang Mach-E driver assistance?

Yes — 1 NHTSA recall campaign for this model year is tied to the driver assistance: 25V315000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.