VehicleVerdict

2002 GMC Envoy Xl problems

Verdict · NHTSA data

Among the better years

The 2002 GMC Envoy Xl is among the quieter years of the Envoy Xl on NHTSA's books: 111 complaints (39% below the model's median year), 3 recalls, and no open investigations.

No single system dominates the record — complaints spread across electrical system (16), lighting (15), and fuel system (15), which usually points to general build quality rather than one defect.

111

NHTSA complaints

3

Recalls

5

Investigations

3

Crash-involved

5

Fires reported

2

Injuries

0

Deaths

NCAP overall

How does 2002 compare to other Envoy Xl years?

Envoy Xl NHTSA complaints by model year, 2002 highlighted296 complaints2002: 111 complaints2003: 296 complaints2004: 227 complaints2006: 135 complaints
Envoy Xl NHTSA complaints by model year, 2002 highlighted. Red bars are years to avoid.

See all Envoy Xl years to avoid →

What are the most common 2002 GMC Envoy Xl problems?

ComponentComplaintsShare
Electrical System1614%
Fuel System1514%
Lighting1514%
Transmission1312%
Engine76%
Brakes65%
Visibility & Wipers65%
Latches & Locks55%
Body & Structure55%
Airbags44%
Seat Belts44%
Suspension44%
Speed Control33%
Climate Control (A/C & Heat)22%
Tires & Wheels22%
Other22%
Steering22%

Does the 2002 GMC Envoy Xl have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

05V494000Latches & LocksOctober 27, 2005 · 98,007 units

Defect

CERTAIN SPORT UTILITY VEHICLES HAVE A REAR SIDE CLOSURE LATCH THAT MAY NOT LATCH OR UNLATCH DUE TO CORROSION CAUSED BY ROAD SPLASH, SUCH AS WATER AND ROAD SALT. THESE VEHICLES WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA.

Consequence

IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN UNBELTED OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Remedy

DEALERS WILL INSTALL A SEAL ALONG THE LOWER PART OF THE ROCKER PANEL TO PREVENT INTRUSION OF CORROSIVE MATERIAL, AND INSPECT THE REAR SIDE CLOSURE LATCHES. FUNCTIONAL LATCHES WILL BE CLEANED AND LUBRICATED. NON-FUNCTIONING LATCHES WILL BE REPLACED. THE RECALL BEGAN ON FEBRUARY 24, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR ISUZU AT 1-800-255-6727.

04V527000LightingNovember 1, 2004 · 871,473 units

Defect

ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.

Consequence

AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.

Remedy

DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.

04V046000Visibility & WipersFebruary 4, 2004 · 581,394 units

Defect

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

Consequence

DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy

DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

TL*THE CONTACT OWNS A 2002 GMC ENVOY XL. WHILE DRIVING 70 MPH, SMOKE APPEARED FROM THE VENTS ON THE DASHBOARD. THE CONTACT STOPPED THE VEHICLE AND CALLED THE POLICE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE PANEL CLUSTER GAUGE MELTED. THE POWERTRAIN…

Complaint filed with NHTSA · Electrical System · March 14, 2008 · fire

GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD…

Complaint filed with NHTSA · Lighting · July 5, 2005

FUEL TANK HAS LEAK AT JOINT WHERE FILLER PIPE AND TANK JOIN ALLOWING FUEL AND VAPORS TO ESCAPE. SMELLED FUEL INSIDE THE GARAGE. THE DEALER SERVICE MANAGER SAID THAT THE WELD HAD FAILED, THAT IT IS A MANUFACTURING DEFECT, AND THAT THEY HAD REPLACED THE FUEL TANK FOR 2 OTHER ENVOYS FOR THE SAME…

Complaint filed with NHTSA · Fuel System · October 12, 2004

IN 10 DAYS, HAD THE TRANSMISSION GO OUT ($3200), EXHAUST MANIFOLD GASKETS START LEAKING ($400), 4WD SWITCH ($250), AUTOMATIC TRANSMISSION PARK LOCK IN STEERING COLUMN ($250) AND NOW I HAVE A 4WD SERVICE LIGHT ON. THE DEALER HAS BEEN TOTALLY UNHELPFUL. ALTHOUGH I AM AN ENGINEER AT A TIER 1 U.S. AUTO…

Complaint filed with NHTSA · Transmission · October 16, 2005

I BOUGHT THE CAR USED FEB. 2011 ABOUT MARCH 2011 SOMETIMES WHEN IT IS STARTED (NO SPECIFIC START TIME) THE CHECK ENGINE LIGHT WILL BE ON (NOT ALWAYS) AND THE CAR WILL DIE WHILE DRIVING APPROXIMATELY 25 TO 35 MILES PER HOUR. THIS IS NOT A ALL THE TIME PROBLEM, AND I CANNOT FIND A REASON WHY SOME…

Complaint filed with NHTSA · Engine · March 1, 2011

2002 GMC Envoy Xl — common questions

Is the 2002 GMC Envoy Xl reliable?

Its record is better than the model's norm: 111 NHTSA complaints, below the typical Envoy Xl year, with 3 recalls and no open investigations.

What are the most common 2002 Envoy Xl problems?

According to NHTSA complaint data, the leading problem areas are electrical system (16 complaints), lighting (15 complaints), fuel system (15 complaints).

Does the 2002 GMC Envoy Xl have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2002 GMC Envoy Xl. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2002 GMC Envoy Xl under NHTSA investigation?

NHTSA opened 5 investigations into this model year; all are now closed.

Which GMC Envoy Xl years should you avoid?

Based on complaint rates and open investigations, the Envoy Xl years to avoid are 2003. The cleanest record among Envoy Xl years belongs to 2002.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.