2002 GMC Envoy transmission problems

Defect

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.

Consequence

THESE OVERRIDES ARE NOT PERMITTED UNLESS THE VEHICLE HAS A LOCKING STEERING COLUMN.

Remedy

DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.

Defect

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE CALIBRATION OF THE TRANSFER CASE CONTROL MODULE COULD CAUSE INSUFFICIENT HIGH SPEED GEAR ENGAGEMENT.

Consequence

IF THE GEAR IS NOT ENGAGED, THE VEHICLE CAN ROLL WHEN THE TRANSMISSION IS IN "PARK" AND A CRASH COULD RESULT WITHOUT WARNING.

Remedy

DEALERS WILL UPDATE THE TRANSFER CASE CONTROL MODULE CALIBRATION TO INCREASE GEAR ENGAGEMENT. OWNER NOTIFICATION BEGAN NOVEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Defect

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES (4 WHEEL-DRIVE). SOME OF THESE VEHICLES WERE BUILT WITH A RANGE SHIFT COLLAR IN THE TRANSMISSION TRANSFER CASE THAT CONTAINS CRACKS.

Consequence

THIS CONDITION COULD RESULT IN A COMPLETE FRACTURE OF THE RANGE SHIFT COLLAR AND SUBSEQUENT LOSS OF VEHICLE FORWARD AND REVERSE GEARS, AND THE INABILITY TO MAINTAIN "PARK" POSITION. THIS INCREASES THE RISK OF A VEHICLE CRASH RESULTING FROM UNINTENDED MOVEMENT OF A PARKED VEHICLE.

Remedy

DEALERS WILL REPLACE THE TRANSFER CASES AND UPDATE THE CONTROL MODULE CALIBRATION. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.