2021 Jayco Embark problems

Defect

Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.

Consequence

Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.

Remedy

Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.

Defect

Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.

Consequence

Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.

Remedy

Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

Defect

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Consequence

A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy

Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Defect

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Consequence

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.

Defect

Jayco, Inc. (Jayco) is recalling certain 2021 Jayco Embark, and Entegra Reatta Class A Motorhomes. The LP furnace hose may be routed incorrectly, which could restrict the gas flow, or cause chafing against surrounding components, resulting in a gas leak.

Consequence

A gas leak in the presence of an ignition source can increase the risk of fire or explosion.

Remedy

Jayco will notify owners, and dealers will remove the existing LP line, and install a new extended gas manifold, free of charge. The recall began March 29, 2021. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903565.