The 2019 Jeep Cherokee has 120 steering complaints filed with NHTSA — 5% of the year's total, and up sharply from the prior model year.
120
Steering complaints
5%
Share of year
6
Crash-involved
1
Related recalls
Defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Consequence
A loss of steering control increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
“I WAS DRIVING VERY SLOWLY, TURNING THE CORNER OF MY STREET WHEN POWER STEERING FAILED, LIGHT SAYING POWER STEERING NEEDS SERVICING CAME ON. I COULDN'T CONTROL THE STEERING, HIT THE CURB, IT TOOK OUT A CHUNK OF THE TIRE AND BENT THE RIM. I BACKED UP AND WITH GREAT DIFFICULTY, DROVE CAR DOWN STREET…”
NHTSA has 120 complaints about the 2019 Jeep Cherokee steering — 5% of all complaints filed for that model year.
Yes — 1 NHTSA recall campaign for this model year is tied to the steering: 19V637000.
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.