VehicleVerdict

2002 Jeep Grand Cherokee electrical system problems

The 2002 Jeep Grand Cherokee has 92 electrical system complaints filed with NHTSA — 5% of the year's total, and up sharply from the prior model year.

92

Electrical System complaints

5%

Share of year

2

Crash-involved

1

Related recalls

Electrical System complaints by year

Related recalls

01V288000Electrical SystemSeptember 10, 2001 · 43,000 units

Defect

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

Consequence

DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

What owners report

THE VEHICLE CAUGHT FIRE WHILE IT WAS BEING DRIVEN DOWN THE ROAD, IT WAS PULLED OVER TO SIDE OF THE ROAD IN A DRIVEWAY. FIRE CAME FROM UNDER THE DASH ON THE PASSENGERS SIDE, AND THE VEHICLE WAS COMPLETELY CONSUMED BY FIRE IN APPROXIMATELY 10 MINUTES. I REPORTED IT TO CHRYSLER AND THEY STATED BECAUSE…

Complaint filed with NHTSA · Electrical System · February 3, 2014 · fire

Common questions

How many electrical system complaints does the 2002 Jeep Grand Cherokee have?

NHTSA has 92 complaints about the 2002 Jeep Grand Cherokee electrical system — 5% of all complaints filed for that model year.

Are there recalls for the 2002 Jeep Grand Cherokee electrical system?

Yes — 1 NHTSA recall campaign for this model year is tied to the electrical system: 01V288000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.