VehicleVerdict

2021 Jeep Grand Cherokee driver assistance problems

The 2021 Jeep Grand Cherokee has 70 driver assistance complaints filed with NHTSA — 11% of the year's total, and up sharply from the prior model year.

70

Driver Assistance complaints

11%

Share of year

9

Crash-involved

3

Related recalls

Driver Assistance complaints by year

Grand Cherokee driver assistance complaints by model year80 complaints2010: 1 complaints2011: 9 complaints2012: 4 complaints2013: 12 complaints2014: 20 complaints2015: 20 complaints2016: 5 complaints2017: 12 complaints2018: 46 complaints2019: 33 complaints2020: 22 complaints2021: 70 complaints2022: 80 complaints2023: 75 complaints2024: 53 complaints2025: 16 complaints
Grand Cherokee driver assistance complaints by model year. Red bars are years to avoid.

Related recalls

24V436000Driver AssistanceJune 13, 2024 · 1,033,433 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

23V577000Driver AssistanceAugust 14, 2023 · 162,713 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy

Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

21V729000Driver AssistanceSeptember 21, 2021 · 69,138 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

What owners report

I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on…

Complaint filed with NHTSA · Driver Assistance · November 30, 2025 · crash

Common questions

How many driver assistance complaints does the 2021 Jeep Grand Cherokee have?

NHTSA has 70 complaints about the 2021 Jeep Grand Cherokee driver assistance — 11% of all complaints filed for that model year.

Are there recalls for the 2021 Jeep Grand Cherokee driver assistance?

Yes — 3 NHTSA recall campaigns for this model year are tied to the driver assistance: 21V729000, 23V577000, 24V436000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.