VehicleVerdict

2021 Jeep Grand Cherokee steering problems

The 2021 Jeep Grand Cherokee has 102 steering complaints filed with NHTSA — 15% of the year's total, and up sharply from the prior model year.

102

Steering complaints

15%

Share of year

6

Crash-involved

1

Related recalls

Steering complaints by year

Related recalls

23V352000SteeringMay 18, 2023 · 89,372 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

What owners report

April 8th 2024 jeep was at total stop then car jolted forward and unable to stop the vehicle from driving forward lost control of car until it hit a car then fence then a brick wall total loss both air bags deployed

Complaint filed with NHTSA · Steering · April 8, 2024 · crash

Common questions

How many steering complaints does the 2021 Jeep Grand Cherokee have?

NHTSA has 102 complaints about the 2021 Jeep Grand Cherokee steering — 15% of all complaints filed for that model year.

Are there recalls for the 2021 Jeep Grand Cherokee steering?

Yes — 1 NHTSA recall campaign for this model year is tied to the steering: 23V352000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.