Verdict · NHTSA data
Limited data — recalls on file
NHTSA has just one complaint on file for the 2002 Kenworth W900 — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.
1
NHTSA complaints
4
Recalls
0
Investigations
0
Crash-involved
0
Fires reported
0
Injuries
0
Deaths
—
NCAP overall
| Component | Complaints | Share | vs prior year |
|---|---|---|---|
| Suspension | 1 | 100% | ▼ down |
4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.
Defect
ON CERTAIN HEAVY DUTY TRUCKS, THE MAIN CAB WIRING HARNESS WAS INCORRECTLY CONNECTED TO THE 50 AMP CIRCUIT BREAKER INSTEAD OF THE 135 AMP BREAKER.
Remedy
DEALERS WILL INSPECT THE VEHICLES AND THE WIRING WILL BE CORRECTED IF NECESSARY. OWNER NOTIFICATION BEGAN SEPTEMBER 16, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
Defect
ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH VERTICAL TAIL PIPES, THE FRAME ACCESS GRABHANDLE IS MOUNTED TOO HIGH.
Consequence
THIS CONDITION COULD CAUSE A PERSON TO SLIP AND/OR FALL AND COULD LEAD TO PERSONAL INJURY.
Remedy
DEALERS WILL INSPECT THE GRABHANDLE LOCATION AND IF DETERMINED TO BE MOUNTED TOO HIGH, THE HANDLE WILL BE RELOCATED TO THE PROPER HEIGHT. OWNER NOTIFICATION BEGAN JULY 29, 2003. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
Defect
ON CERTAIN TRUCKS EQUIPPED WITH JOST INTERNATIONAL JSK 37U SERIES FIFTH WHEELS, A FATIGUE CRACK CAN DEVELOP IN THE BRACKET PIN WELD UNDER CERTAIN LOADING CONDITIONS.
Consequence
IF LEFT UNDETECTED OR CORRECTED IT COULD LEAD TO THE SEPARATION OF THE FIFTH WHEEL TOP PLATE FROM ITS MOUNTING STRUCTURE, POSSIBLY RESULTING IN A CRASH.
Remedy
DEALERS WILL REPLACE THE BRACKET PINS AND REPAIR INSTRUCTIONS FREE OF CHARGE. PETERBILT'S OWNER NOTIFICATION BEGAN JUNE 20, 2003. KENWORTH'S OWNER NOTIFICATION BEGAN JUNE 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.
Defect
CERTAIN TRUCKS EQUIPPED WITH TRAILER CONNECTIONS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) NO. 121, "AIR BRAKE SYSTEMS," AND NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE SUPPLIER REMOVED A RUBBER GROMMET FROM THE TRAILER LIGHT LINE CONNECTOR. THE VEHICLES ARE EXPERIENCING CORROSION AT THE 7-WAY TRAILER CONNECTION. THIS CAUSES INTERMITTENT FLASHING/FLICKERING OF THE TRAILER LIGHTS.
Consequence
THIS COULD CAUSE AN ELECTRICAL SHORT AND/OR POSSIBLE FIRE HAZARD.
Remedy
DEALERS WILL INSTALL THE MISSING GROMMET ON ALL AFFECTED CHASSIS. IF A CONNECTOR IS FOUND DEFECTIVE, IT WILL BE REPLACED WITH A NEW CONNECTOR. OWNER NOTIFICATION IS BEGAN ON MARCH 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT KENWORTH AT 1-425-828-5440.
Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.
“CONSUMER NOTICED AT HOME. THE FRONT CHASSIS WAS BROKE HE COULD KILL MANY PEOPLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS”
The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.
Yes — NHTSA lists 4 recall campaigns affecting the 2002 Kenworth W900. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.