VehicleVerdict

2012 Keystone Residence problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2012 Keystone Residence — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2012 compare to other Residence years?

Residence NHTSA complaints by model year, 2012 highlighted1 complaints2009: 0 complaints2010: 0 complaints2011: 0 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints2015: 0 complaints2016: 0 complaints2017: 1 complaints2018: 0 complaints2019: 0 complaints2024: 0 complaints2025: 0 complaints
Residence NHTSA complaints by model year, 2012 highlighted. Red bars are years to avoid.

See all Residence years to avoid →

Does the 2012 Keystone Residence have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V755000OtherNovember 22, 2017 · 1,205,997 units

Defect

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

11V317000Electrical SystemJune 8, 2011 · 44 units

Defect

KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2012 RESIDENCE TRAVEL TRAILERS PRODUCED FROM MAY 6, 2011, THROUGH MAY 18, 2011. THE WIRING CONNECTION TO THE 120 VOLT LIGHT ON THE CEILING OF THE SLIDE ROOM HAS THE INCORRECT WIRING CONNECTORS.

Consequence

THE INCORRECT WIRING CONNECTORS COULD CAUSE A LOOSE ELECTRICAL CONNECTION LEADING TO AN INCREASED RISK OF FIRE, PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy

DEALERS WILL REPLACE THE INCORRECT CONNECTORS (CRIMP STYLE BELL CAPS) WITH TWIST ON WIRE NUTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 20, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

2012 Keystone Residence — common questions

Is the 2012 Keystone Residence reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2012 Keystone Residence have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2012 Keystone Residence. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.