VehicleVerdict

2024 Keystone Residence problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2024 Keystone Residence — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other Residence years?

Residence NHTSA complaints by model year, 2024 highlighted1 complaint2009: 0 complaints2010: 0 complaints2011: 0 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints2015: 0 complaints2016: 0 complaints2017: 1 complaints2018: 0 complaints2019: 0 complaints2024: 0 complaints2025: 0 complaints
Residence NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Residence years to avoid →

Does the 2024 Keystone Residence have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

24V263000SuspensionApril 11, 2024 · 214 units

Defect

Keystone RV Company7(Keystone) is recalling certain 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL trailers. The equalizer may provide inadequate clearance, allowing the axle to contact the frame.

Consequence

Contact between the axle and the frame increases the risk of a crash.

Remedy

Dealers will replace the equalizer, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact Keystone customer service at 1-8696-425-4369. Keystone's number for this recall is 24-453.

2024 Keystone Residence — common questions

Is the 2024 Keystone Residence reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2024 Keystone Residence have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2024 Keystone Residence. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.