VehicleVerdict

2012 Kia Sorento problems

Verdict · NHTSA data

One of the years to avoid

The 2012 Kia Sorento carries two red flags at once: 1,205 consumer complaints filed with NHTSA — 3.6× the Sorento norm — and an open NHTSA defect investigation (subject: Hyundai and Kia ABS Module Fires). It is one of the Sorento years to avoid. Complainants reported 59 injuries in total across these filings.

Engine leads the complaint categories with 475 reports (39% of the total). In government crash testing it earned 4 of 5 NCAP stars overall.

1,205

NHTSA complaints

5

Recalls

10

Investigations · 1 open

32

Crash-involved

117

Fires reported

59

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2012 compare to other Sorento years?

See all Sorento years to avoid →

What are the most common 2012 Kia Sorento problems?

ComponentComplaintsShare
Engine47539%
Electrical System13912%
Brakes1049%
Other847%
Airbags797%
Lighting605%
Transmission565%
Fuel System383%
Body & Structure373%
Visibility & Wipers302%
Speed Control292%
Suspension212%
Steering202%
Seats151%
Tires & Wheels60%
Driver Assistance60%
Seat Belts40%
Trailer Hitch10%
Latches & Locks10%

Does the 2012 Kia Sorento have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

23V652000BrakesSeptember 25, 2023 · 1,730,192 units

Defect

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence

An engine compartment fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

20V750000EngineDecember 2, 2020 · 294,756 units

Defect

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Remedy

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

18V907000EngineDecember 19, 2018 · 71,653 units

Defect

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

17V224000EngineMarch 31, 2017 · 618,160 units

Defect

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Consequence

Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy

Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

15V626000TransmissionOctober 6, 2015 · 377,062 units

Defect

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence

Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Remedy

Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

Open NHTSA investigations

AQ23002

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

I WAS DRIVING AND SUDDENLY HEARD A KNOCKING NOISE UNDER THE HOOD AND THEN ALL OF THE LIGHTS CAME ON AND IT BROKE DOWN AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD THEN IT STARTED SMOKING AND THEN IT CAUGHT FIRE. THIS ALL HAPPENED WITHIN 20 MINUTES ON 12/10/2020. IT WAS IN COBB COUNTY GA OFF OF EW…

Complaint filed with NHTSA · Engine · December 10, 2020 · fire

i was out door dashing on monday january 15 2024. i went into panera to pick up order. came outside to my car and it looked like it was smoking. i popped the hood and was about to put my hand in there to lift the hood when i realized it was hot. i looked under and it was on fire.. everything is…

Complaint filed with NHTSA · Electrical System · January 15, 2024 · fire

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT WHILE COMING THE A STOP, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE TO CRASHED INTO A RESTAURANT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY…

Complaint filed with NHTSA · Brakes · November 3, 2015 · crash

I WAS DRIVING AND SUDDENLY HEARD A KNOCKING NOISE UNDER THE HOOD AND THEN ALL OF THE LIGHTS CAME ON AND IT BROKE DOWN AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD THEN IT STARTED SMOKING AND THEN IT CAUGHT FIRE. THIS ALL HAPPENED WITHIN 20 MINUTES ON 12/10/2020. IT WAS IN COBB COUNTY GA OFF OF EW…

Complaint filed with NHTSA · Other · December 10, 2020 · fire

I JUST TURNED RIGHT ON THE MAIN STREET IN MY SUBDIVISION WHEN A MOTORCYCLE GOING AT A HIGH RATE OF SPEED HIT THE SPEED BUMP AN RAN RIGHT INTO MY DOOR ON DRIVERS SIDE. NO AIR BAGS WENT OFF AN THERE IS AIR BAGS ON THE DOOR. BOTH OF US TRANSPORTED BY EMS TO HOSPITAL. *TR

Complaint filed with NHTSA · Airbags · August 22, 2012 · crash

2012 Kia Sorento — common questions

Is the 2012 Kia Sorento reliable?

NHTSA data argues against it: 1,205 complaints put the 2012 model at #5 of 24 Sorento years, and a defect investigation remains open. It is one of the Sorento years to avoid.

What are the most common 2012 Sorento problems?

According to NHTSA complaint data, the leading problem areas are engine (475 complaints), electrical system (139 complaints), brakes (104 complaints).

Does the 2012 Kia Sorento have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2012 Kia Sorento. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2012 Kia Sorento under NHTSA investigation?

Yes — an investigation remains open (Hyundai and Kia ABS Module Fires). An open ODI action means NHTSA is actively assessing a possible defect.

Which Kia Sorento years should you avoid?

Based on complaint rates and open investigations, the Sorento years to avoid are 2011, 2016, 2014, 2013, 2012, 2017, 2015, 2019. The cleanest record among Sorento years belongs to 2010.

How safe is the 2012 Kia Sorento?

In NHTSA's NCAP crash testing, the 2012 Kia Sorento earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.