VehicleVerdict

2019 Kia Sorento driver assistance problems

The 2019 Kia Sorento has 43 driver assistance complaints filed with NHTSA — 7% of the year's total, and up sharply from the prior model year.

43

Driver Assistance complaints

7%

Share of year

3

Crash-involved

1

Related recalls

Driver Assistance complaints by year

Related recalls

23V639000Driver AssistanceSeptember 15, 2023 · 83,667 units

Defect

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Common questions

How many driver assistance complaints does the 2019 Kia Sorento have?

NHTSA has 43 complaints about the 2019 Kia Sorento driver assistance — 7% of all complaints filed for that model year.

Are there recalls for the 2019 Kia Sorento driver assistance?

Yes — 1 NHTSA recall campaign for this model year is tied to the driver assistance: 23V639000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.