2024 Kia Soul problems
Verdict · NHTSA data
Among the better years
The 2024 Kia Soul is among the quieter years of the Soul on NHTSA's books: 38 complaints (87% below the model's median year), no recalls, and no open investigations.
Driver Assistance leads the complaint categories with 12 reports (32% of the total). In government crash testing it earned 4 of 5 NCAP stars overall.
38
NHTSA complaints
0
Recalls
0
Investigations
0
Crash-involved
3
Fires reported
0
Injuries
0
Deaths
4
NCAP overall · of 5 stars
How does 2024 compare to other Soul years?
What are the most common 2024 Kia Soul problems?
| Component | Complaints | Share | vs prior year |
|---|---|---|---|
| Driver Assistance | 12 | 32% | — flat |
| Electrical System | 8 | 21% | ▼ down |
| Other | 6 | 16% | ▼ down |
| Engine | 4 | 11% | ▼ down |
| Transmission | 2 | 5% | ▼ down |
| Lighting | 2 | 5% | ▼ down |
| Speed Control | 1 | 3% | ▼ down |
| Steering | 1 | 3% | ▼ down |
| Tires & Wheels | 1 | 3% | — flat |
| Brakes | 1 | 3% | ▼ down |
Consumer complaints filed with NHTSA
Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.
“The vehicle was looked at and was told it didnât have sensors for the problem, I canât believe the vehicle didnât have sensors for that problem when the rest of the vehicle has sensors for everything else. The vehicle should be recalled to have the sensors put on for safety concerns. I have a…”
“Went out to my car one morning and my entire instrument cluster was black. I could not see my speedometer, gas gauge, mileage, nothing. Had to drive it for 2 days while using waze to keep track of my speed until I could get my car into the dealership. I have been waiting for 3 months now for the…”
“purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open. ”
“purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open. ”
“Headlights are not bright enough. In areas with no street lights itâs like driving with candles. The light is yellow and dim. This is a new car”
2024 Kia Soul — common questions
Is the 2024 Kia Soul reliable?
Its record is better than the model's norm: 38 NHTSA complaints, below the typical Soul year, with 0 recalls and no open investigations.
What are the most common 2024 Soul problems?
According to NHTSA complaint data, the leading problem areas are driver assistance (12 complaints), electrical system (8 complaints), other (6 complaints).
Does the 2024 Kia Soul have recalls?
No. NHTSA lists no recall campaigns for the 2024 Kia Soul.
Which Kia Soul years should you avoid?
Based on complaint rates and open investigations, the Soul years to avoid are 2015, 2014, 2016, 2013, 2012, 2020, 2011. The cleanest record among Soul years belongs to 2025.
How safe is the 2024 Kia Soul?
In NHTSA's NCAP crash testing, the 2024 Kia Soul earned an overall rating of 4 out of 5 stars.
Related
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.