VehicleVerdict

2020 Lexus Es350 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 10 complaints on file for the 2020 Lexus Es350 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

10

NHTSA complaints

1

Recalls

0

Investigations

5

Crash-involved

0

Fires reported

8

Injuries

0

Deaths

—

NCAP overall

How does 2020 compare to other Es350 years?

Es350 NHTSA complaints by model year, 2020 highlighted529 complaints2007: 529 complaints2008: 276 complaints2009: 154 complaints2010: 150 complaints2011: 161 complaints2012: 94 complaints2013: 29 complaints2014: 26 complaints2015: 23 complaints2016: 27 complaints2017: 26 complaints2018: 7 complaints2019: 6 complaints2020: 10 complaints2021: 6 complaints2022: 5 complaints2023: 2 complaints
Es350 NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Es350 years to avoid →

What are the most common 2020 Lexus Es350 problems?

ComponentComplaintsShare
Electrical System220%
Driver Assistance220%
Airbags220%
Speed Control110%
Other110%
Brakes110%
Seat Belts110%

Does the 2020 Lexus Es350 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

20V682000Fuel SystemNovember 4, 2020 · 1,525,742 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 •Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and…”

Complaint filed with NHTSA · Driver Assistance · October 16, 2022 · crash

“I WAS DRIVING ON FREEWAY 5 SOUTH, IN A CARPOOL LANE, ALL OF SUDDEN ANOTHER CAR SLAMMED TO MY REAR DOOR ON THE RIGHT SIDE, CAUSED MY CAR TO SPIN OUT OF CONTROL, WENT ACCROSS THE FREEWAY AND SLAMMED TO THE LEFT REAR WHEELS OF THE INCOMING 18 WHEELERS BIG RIG, BUT NONE OF THE AIRBAGS INSIDE THE BRAND…”

Complaint filed with NHTSA · Airbags · November 2, 2020 · crash

“The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 •Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and…”

Complaint filed with NHTSA · Seat Belts · October 16, 2022 · crash

2020 Lexus Es350 — common questions

Is the 2020 Lexus Es350 reliable?

The record is thin — 10 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

What are the most common 2020 Es350 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (2 complaints), driver assistance (2 complaints), airbags (2 complaints).

Does the 2020 Lexus Es350 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2020 Lexus Es350. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Lexus Es350 years should you avoid?

Based on complaint rates and open investigations, the Es350 years to avoid are 2007, 2008, 2011, 2009, 2010, 2012. The cleanest record among Es350 years belongs to 2023.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.