VehicleVerdict

2018 Mack Pinnacle (cxu) problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2018 Mack Pinnacle (cxu) — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2018 compare to other Pinnacle (cxu) years?

Pinnacle (cxu) NHTSA complaints by model year, 2018 highlighted5 complaints2011: 0 complaints2012: 0 complaints2013: 5 complaints2014: 0 complaints2015: 0 complaints2016: 0 complaints2017: 0 complaints2018: 0 complaints2019: 0 complaints2020: 0 complaints2021: 0 complaints2022: 0 complaints
Pinnacle (cxu) NHTSA complaints by model year, 2018 highlighted. Red bars are years to avoid.

See all Pinnacle (cxu) years to avoid →

Does the 2018 Mack Pinnacle (cxu) have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V233000Electrical SystemApril 1, 2021 · 557 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Consequence

A vehicle that drifts out of its lane increases the risk of a crash.

Remedy

Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

19V047000TransmissionJanuary 21, 2019 · 11 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence

Unintended vehicle movement can increase the risk of a crash.

Remedy

Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0415.

18V152000LightingMarch 6, 2018 · 135 units

Defect

Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.

Consequence

Loss of lighting or windshield wiper function can increase the risk of a crash.

Remedy

Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.

2018 Mack Pinnacle (cxu) — common questions

Is the 2018 Mack Pinnacle (cxu) reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2018 Mack Pinnacle (cxu) have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2018 Mack Pinnacle (cxu). Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.