Verdict · NHTSA data
Limited data — recalls on file
NHTSA has just 0 complaints on file for the 2021 Mack Pinnacle (cxu) — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.
0
NHTSA complaints
2
Recalls
0
Investigations
0
Crash-involved
0
Fires reported
0
Injuries
0
Deaths
—
NCAP overall
2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.
Defect
Mack Trucks, Inc. (Mack) is recalling certain 2021-2022 Anthem, Granite, and Pinnacle vehicles. The hubcap compression spring can cause the hubcap to separate.
Consequence
A separated hubcap can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will remove the hubcap, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0425.
Defect
Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Consequence
A vehicle that drifts out of its lane increases the risk of a crash.
Remedy
Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.
Yes — NHTSA lists 2 recall campaigns affecting the 2021 Mack Pinnacle (cxu). Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.