VehicleVerdict

2024 Mazda CX-90 driver assistance problems

The 2024 Mazda CX-90 has 64 driver assistance complaints filed with NHTSA — 15% of the year's total, and the first year with meaningful reports in this category.

64

Driver Assistance complaints

15%

Share of year

3

Crash-involved

3

Related recalls

Driver Assistance complaints by year

CX-90 driver assistance complaints by model year64 complaints2024: 64 complaints2025: 11 complaints
CX-90 driver assistance complaints by model year. Red bars are years to avoid.

Related recalls

24V349000Driver AssistanceMay 16, 2024 · 9,914 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

Consequence

Unexpected braking increases the risk of a crash.

Remedy

Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

23V718000Driver AssistanceOctober 26, 2023 · 11,903 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy

Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

23V553000Driver AssistanceAugust 4, 2023 · 17,600 units

Defect

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Consequence

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Remedy

Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

What owners report

The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.

Complaint filed with NHTSA · Driver Assistance · May 22, 2026 · crash

Common questions

How many driver assistance complaints does the 2024 Mazda CX-90 have?

NHTSA has 64 complaints about the 2024 Mazda CX-90 driver assistance — 15% of all complaints filed for that model year.

Are there recalls for the 2024 Mazda CX-90 driver assistance?

Yes — 3 NHTSA recall campaigns for this model year are tied to the driver assistance: 23V553000, 23V718000, 24V349000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.