VehicleVerdict

2022 Mercedes-Benz Sprinter 2500 problems

Verdict · NHTSA data

One of the years to avoid

With 60 complaints filed to NHTSA — about 2.5 times the median Sprinter 2500 year — the 2022 model ranks #4 of 18 Sprinter 2500 years for complaint volume. It lands on the years-to-avoid list.

No single system dominates the record — complaints spread across driver assistance (13), electrical system (9), and engine (8), which usually points to general build quality rather than one defect.

60

NHTSA complaints

7

Recalls

0

Investigations

2

Crash-involved

0

Fires reported

3

Injuries

0

Deaths

—

NCAP overall

How does 2022 compare to other Sprinter 2500 years?

Sprinter 2500 NHTSA complaints by model year, 2022 highlighted132 complaints2007: 1 complaints2009: 2 complaints2010: 20 complaints2011: 17 complaints2012: 11 complaints2013: 34 complaints2014: 43 complaints2015: 29 complaints2016: 41 complaints2017: 15 complaints2018: 22 complaints2019: 95 complaints2020: 132 complaints2021: 82 complaints2022: 60 complaints2023: 26 complaints2024: 17 complaints2025: 4 complaints
Sprinter 2500 NHTSA complaints by model year, 2022 highlighted. Red bars are years to avoid.

See all Sprinter 2500 years to avoid →

What are the most common 2022 Mercedes-Benz Sprinter 2500 problems?

ComponentComplaintsShare
Driver Assistance1322%
Electrical System915%
Engine813%
Other712%
Speed Control58%
Fuel System47%
Transmission35%
Visibility & Wipers23%
Steering23%
Body & Structure23%
Airbags12%
Suspension12%
Tires & Wheels12%
Lighting12%
Brakes12%

Does the 2022 Mercedes-Benz Sprinter 2500 have recalls?

7 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V930000Electrical SystemDecember 13, 2024 · 697 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

23V876000Body & StructureDecember 21, 2023 · 387 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Consequence

A detached partition wall can increase the risk of injury.

Remedy

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

23V806000Body & StructureDecember 1, 2023 · 131 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Consequence

An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

Remedy

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

23V444000Fuel SystemJune 26, 2023 · 20,500 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

23V204000Electrical SystemMarch 24, 2023 · 6,857 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Consequence

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Remedy

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

23V101000Electrical SystemFebruary 17, 2023 · 350 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

Consequence

An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

22V796000TransmissionOctober 21, 2022 · 124,305 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Consequence

Vehicle rollaway increases the risk of a crash.

Remedy

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“I drove on the freeway with Cruise Control engaged. Suddenly, the control kicked off, and the meter board displayed the following warnings: "Active Brake Assist Functions Limited. See Operator's Manual" and "Active Distance Assist Inoperative." I immediately contacted Mercedes-Benz road assistance,…”

Complaint filed with NHTSA · Driver Assistance · July 9, 2023 · crash

“Mercedes dealership refused to replace ism module and I'm driving with blank instrument panel! No rmp no mph no gas gauge no milage nothing! This vehicle is my only source of income as I'm a delivery driver! It's my only vehicle! I need this fixed now or I can't pay my bills! This part is recalled…”

Complaint filed with NHTSA · Electrical System · February 19, 2026

“I have had to have the EGR valve cleaned out 4 times in 18000 miles. The dealer states it carbonized and causes bucking and hard shifting. This is a great hardship as to lost time of vehicle in service. Smithtown Mercedes has told me it is a known issue with no current resolution other than…”

Complaint filed with NHTSA · Engine · June 24, 2024

“My van has a "cross wind assistance" feature that can not be turned off. Apparently it helps to keep the vehicle in the lane during cross wind situation, I found it to be way too aggressive and turning itself for no apparent reason. I find it that while it may be helpful in some situations it…”

Complaint filed with NHTSA · Other · November 18, 2023

“The vehicle will lose power at high altitudes. I will push the gas pedal all the way down and the RPMs do not move nor does the vehicle move. This has left me in dangerous situations at intersections. I have spoken with a Mercedes dealer in Denver and they have multiple reports of this problem. The…”

Complaint filed with NHTSA · Speed Control · April 10, 2023

2022 Mercedes-Benz Sprinter 2500 — common questions

Is the 2022 Mercedes-Benz Sprinter 2500 reliable?

NHTSA data argues against it: 60 complaints put the 2022 model at #4 of 18 Sprinter 2500 years. It is one of the Sprinter 2500 years to avoid.

What are the most common 2022 Sprinter 2500 problems?

According to NHTSA complaint data, the leading problem areas are driver assistance (13 complaints), electrical system (9 complaints), engine (8 complaints).

Does the 2022 Mercedes-Benz Sprinter 2500 have recalls?

Yes — NHTSA lists 7 recall campaigns affecting the 2022 Mercedes-Benz Sprinter 2500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Mercedes-Benz Sprinter 2500 years should you avoid?

Based on complaint rates and open investigations, the Sprinter 2500 years to avoid are 2020, 2019, 2021, 2022, 2014, 2016, 2018, 2010, 2011, 2017. The cleanest record among Sprinter 2500 years belongs to 2007.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.