2015 Prevost X3-45 problems

Defect

Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

Consequence

An unstable wheelchair increases the risk of injury to lift occupants.

Remedy

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

Defect

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Consequence

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Defect

Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

Consequence

An overheated alternator bearing can increase the risk of a fire.

Remedy

Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

Defect

Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.

Consequence

If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Remedy

Prevost Cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-03.

Defect

Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.

Defect

Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.

Consequence

If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.

Remedy

Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.

Defect

Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.

Consequence

If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.

Remedy

Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-11.

Defect

Prevost Cars, Inc. (Prevost) is recalling certain model year 2015-2016 X3-45 vehicles manufactured from October 1, 2014, through February 12, 2016, equipped with American Seating sliding passenger seats. The sliding seats on the affected vehicles may experience cracks between the seat frame and the support pedestal.

Consequence

A crack in the seat attachment could compromise the structural integrity of the seat, increasing the risk of passenger injury in the event of a crash.

Remedy

Prevost will notify owners, and dealers will replace the sliding seats, free of charge. The recall began on April 20, 2016. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR16-305.

Defect

Prevost Cars, Inc. (Prevost) is recalling certain model year 2015 X3-45 Commuter Coaches manufactured August 1, 2014, to June 1, 2015. The affected motorcoaches are equipped with hub carriers that may leak or crack.

Consequence

Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Prevost will notify owners, and dealers will inspect and replace the affected hub carriers, free of charge. The recall began on November 11, 2015. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR15-330.

Defect

Prevost Cars, Inc. (Prevost) is recalling certain model year 2015 X3-45, and H3-45 coaches manufactured October 1, 2014, to April 30, 2015. Bolts in the front suspensions of the affected coaches may fail due to a problem with the bolt manufacturing process.

Consequence

Suspension bolt failure may cause a loss of vehicle control, increasing the risk of a vehicle crash.

Remedy

Prevost will notify owners, and dealers will replace the affected bolts, free of charge. The recall began on July 16, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-29.

Defect

Prevost Cars, Inc. (Prevost) is recalling certain model year 2014-2015 Prevost XLII-45, X3-45, X3-45 VIP, H3-41, H3-45, and H3-45 VIP motorcoaches manufactured July 23, 2013, to November 28, 2014, and equipped with certain Kidde plastic valve disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is pressed.

Consequence

In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the bus occupants.

Remedy

Prevost will notify owners, and dealers will inspect and replace the fire extinguisher if necessary, free of charge. The recall began March 27, 2015. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR15-03.