VehicleVerdict

2025 Ram Promaster problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 8 complaints on file for the 2025 Ram Promaster — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

8

NHTSA complaints

4

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2025 compare to other Promaster years?

Promaster NHTSA complaints by model year, 2025 highlighted147 complaints2014: 117 complaints2015: 80 complaints2016: 48 complaints2017: 93 complaints2018: 54 complaints2019: 73 complaints2020: 60 complaints2021: 147 complaints2022: 84 complaints2023: 86 complaints2024: 16 complaints2025: 8 complaints2026: 1 complaints
Promaster NHTSA complaints by model year, 2025 highlighted. Red bars are years to avoid.

See all Promaster years to avoid →

What are the most common 2025 Ram Promaster problems?

ComponentComplaintsShare
Engine225%
Steering225%
Brakes113%
Electrical System113%
Latches & Locks113%
Other113%

Does the 2025 Ram Promaster have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V876000OtherDecember 17, 2025 · 86 units

Defect

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V720000EngineOctober 23, 2025 · 300,691 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

25V665000Electrical SystemOctober 6, 2025 · 790 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.

25V330000Driver AssistanceMay 21, 2025 · 235,640 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened…”

Complaint filed with NHTSA · Steering · June 11, 2026

“Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After…”

Complaint filed with NHTSA · Engine · October 5, 2025

“whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened…”

Complaint filed with NHTSA · Electrical System · June 11, 2026

“The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet…”

Complaint filed with NHTSA · Latches & Locks · July 1, 2025

2025 Ram Promaster — common questions

Is the 2025 Ram Promaster reliable?

The record is thin — 8 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

Does the 2025 Ram Promaster have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2025 Ram Promaster. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Ram Promaster years should you avoid?

Based on complaint rates and open investigations, the Promaster years to avoid are 2021, 2014, 2023, 2022. The cleanest record among Promaster years belongs to 2026.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.