VehicleVerdict

2000 Shasta Phoenix problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2000 Shasta Phoenix — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2000 compare to other Phoenix years?

Phoenix NHTSA complaints by model year, 2000 highlighted1 complaint2000: 1 complaints2001: 0 complaints2002: 0 complaints2013: 0 complaints2014: 0 complaints2017: 1 complaints2018: 0 complaints2019: 0 complaints2020: 0 complaints2021: 0 complaints2022: 0 complaints2023: 0 complaints2024: 0 complaints2025: 0 complaints2026: 0 complaints
Phoenix NHTSA complaints by model year, 2000 highlighted. Red bars are years to avoid.

See all Phoenix years to avoid →

What are the most common 2000 Shasta Phoenix problems?

ComponentComplaintsShare
Other1100%

Does the 2000 Shasta Phoenix have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

03V373000OtherOctober 14, 2003 · 19,110 units

Defect

ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“2000 SHASTA PHOENIX FORWARD PASSENGER SIDE AXLE FAILED AND THEN SEPARATED FROM THE VEHICLE HE WAS DRIVING. *BF *OHIO TRAFFIC CRASH REPORT # 10-0369-89)*JB THE CONSUMER STATED THE AXLE DID NOT FAIL. IT WAS A 30 YEAR OLD SPARE WHEEL FROM ANOTHER RV. THE BOLT PATTERN BROKE WHICH ALLOWED THE OUTER PART…”

Complaint filed with NHTSA · Other · September 1, 2010

2000 Shasta Phoenix — common questions

Is the 2000 Shasta Phoenix reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2000 Shasta Phoenix have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2000 Shasta Phoenix. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.