2017 Shasta Phoenix problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2017 Shasta Phoenix — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

NHTSA complaints

Recalls

Investigations

Crash-involved

Fires reported

Injuries

Deaths

—

NCAP overall

How does 2017 compare to other Phoenix years?

Phoenix NHTSA complaints by model year, 2017 highlighted. Red bars are years to avoid.

See all Phoenix years to avoid →

What are the most common 2017 Shasta Phoenix problems?

Component	Complaints	Share	vs prior year
Other	1	100%	— flat

Does the 2017 Shasta Phoenix have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

19V476000OtherJune 21, 2019 · 2,114 units

Defect

Forest River, Inc. (Forest River) is recalling certain 2017-2020 Coachmen Chapparal, Chapparal Lite, Chapparal X-Lite and Shasta Phoenix recreational trailers. The outside kitchen may be equipped with a standard outlet receptacle and not a Ground Fault Circuit Interrupter (GFCI) protected outlet.

Consequence

If the outside kitchen receptacles are not GFCI protected, occupants may be electrically shocked, increasing the risk of injury or death.

Remedy

Forest River will notify owners, and dealers will replace a standard 110V outlet in the exterior kitchen with a Ground Fault Circuit Interrupter (GFCI) one. The recall is expected to begin July 31, 2019. Owners may contact Forest River customer service at 1-574-825-8360. Forest River's number for this recall is 110-1035.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“BLACK TANK IN CAMPER WAS NOT PROPERLY CONNECTED TO THE FRAME OF CAMPER RESULTING IN IT DROPPING ON TO THE GROUND. FORTUNATELY WE WERE AT A CAMPSITE AND NOT DRIVING DOWN HIGHWAY WHICH COULD OF BEEN CATASTROPHIC!”
Complaint filed with NHTSA · Other · July 19, 2016

2017 Shasta Phoenix — common questions

Is the 2017 Shasta Phoenix reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2017 Shasta Phoenix have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2017 Shasta Phoenix. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.

How does 2017 compare to other Phoenix years?

What are the most common 2017 Shasta Phoenix problems?

Does the 2017 Shasta Phoenix have recalls?

Consumer complaints filed with NHTSA

2017 Shasta Phoenix — common questions

Is the 2017 Shasta Phoenix reliable?

Does the 2017 Shasta Phoenix have recalls?

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