VehicleVerdict

2009 Sutphen Sph 100 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 2 complaints on file for the 2009 Sutphen Sph 100 — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work. Complainants reported 10 injuries in total across these filings.

2

NHTSA complaints

4

Recalls

3

Investigations

0

Crash-involved

0

Fires reported

10

Injuries

0

Deaths

—

NCAP overall

How does 2009 compare to other Sph 100 years?

Sph 100 NHTSA complaints by model year, 2009 highlighted2 complaints2000: 0 complaints2001: 0 complaints2002: 0 complaints2003: 0 complaints2004: 0 complaints2005: 0 complaints2006: 0 complaints2007: 0 complaints2008: 0 complaints2009: 2 complaints2010: 1 complaints2011: 0 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints
Sph 100 NHTSA complaints by model year, 2009 highlighted. Red bars are years to avoid.

See all Sph 100 years to avoid →

What are the most common 2009 Sutphen Sph 100 problems?

ComponentComplaintsShare
Other150%
Body & Structure150%

Does the 2009 Sutphen Sph 100 have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

14V718000OtherNovember 10, 2014 · 181 units

Defect

Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.

Consequence

A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Remedy

Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.

13V565000OtherNovember 13, 2013 · 156 units

Defect

Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.

Consequence

Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.

Remedy

Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.

10V071000TransmissionMarch 2, 2010 · 35 units

Defect

SUTPHEN HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2004 THROUGH 2010 SPH MODEL FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 2004 AND JANUARY 2010, EQUIPPED WITH SERIES 60 DETROIT DIESEL OR C-13 CATERPILLAR ENGINES. PRE 2007, THE DETROIT DIESEL ENGINES WERE MOUNTED LOW IN THE FRAME WHICH CAUSES VIBRATION IN THE DRIVELINE. POST 2007, A NEW SUSPENSION AND FRAME DESIGN CAUSED THE DRIVELINE ANGLES OF THE DETROIT DIESEL AND CATERPILLAR ENGINES TO BE SLIGHTLY OUT OF ALIGNMENT.

Consequence

VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.

Remedy

SUTPHEN WILL NOTIFY OWNERS AND REPAIR THE FIRE TRUCKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2010. OWNERS MAY CONTACT SUTPHEN AT 1-866-287-5549.

09V482000EngineDecember 17, 2009 · 29 units

Defect

SUTPHEN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH CUMMINS ISC CM2150 AND ISL CM2150 MODEL DIESEL ENGINES. THE TRUCKS MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.

Consequence

THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.

Remedy

SUTPHEN CORPORATION IS WORKING WITH CUMMINS TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE CUMMINS' DEFECT REPORT 09E-046. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357).

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE…”

Complaint filed with NHTSA · Body & Structure · August 15, 2012

“WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE…”

Complaint filed with NHTSA · Other · August 15, 2012

2009 Sutphen Sph 100 — common questions

Is the 2009 Sutphen Sph 100 reliable?

The record is thin — 2 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

Does the 2009 Sutphen Sph 100 have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2009 Sutphen Sph 100. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2009 Sutphen Sph 100 under NHTSA investigation?

NHTSA opened 3 investigations into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.