VehicleVerdict

2010 Sutphen Sph 100 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2010 Sutphen Sph 100 — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

4

Recalls

2

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2010 compare to other Sph 100 years?

Sph 100 NHTSA complaints by model year, 2010 highlighted2 complaints2000: 0 complaints2001: 0 complaints2002: 0 complaints2003: 0 complaints2004: 0 complaints2005: 0 complaints2006: 0 complaints2007: 0 complaints2008: 0 complaints2009: 2 complaints2010: 1 complaints2011: 0 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints
Sph 100 NHTSA complaints by model year, 2010 highlighted. Red bars are years to avoid.

See all Sph 100 years to avoid →

What are the most common 2010 Sutphen Sph 100 problems?

ComponentComplaintsShare
Electrical System1100%

Does the 2010 Sutphen Sph 100 have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

14V718000OtherNovember 10, 2014 · 181 units

Defect

Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.

Consequence

A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.

Remedy

Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.

13V565000OtherNovember 13, 2013 · 156 units

Defect

Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.

Consequence

Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.

Remedy

Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.

11V586000Electrical SystemDecember 14, 2011 · 98 units

Defect

SUTPHEN IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2012 VEHICLES AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Consequence

IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy

SUTPHEN IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. PLEASE SEE MERITOR WABCO DEFECT REPORT 11E-039. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.

10V071000TransmissionMarch 2, 2010 · 35 units

Defect

SUTPHEN HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2004 THROUGH 2010 SPH MODEL FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 2004 AND JANUARY 2010, EQUIPPED WITH SERIES 60 DETROIT DIESEL OR C-13 CATERPILLAR ENGINES. PRE 2007, THE DETROIT DIESEL ENGINES WERE MOUNTED LOW IN THE FRAME WHICH CAUSES VIBRATION IN THE DRIVELINE. POST 2007, A NEW SUSPENSION AND FRAME DESIGN CAUSED THE DRIVELINE ANGLES OF THE DETROIT DIESEL AND CATERPILLAR ENGINES TO BE SLIGHTLY OUT OF ALIGNMENT.

Consequence

VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.

Remedy

SUTPHEN WILL NOTIFY OWNERS AND REPAIR THE FIRE TRUCKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2010. OWNERS MAY CONTACT SUTPHEN AT 1-866-287-5549.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“REPORT RECEIPT DATE: OCT 03, 2011 NHTSA CAMPAIGN NUMBER: 11E039000 COMPONENT(S): ELECTRONIC STABILITY CONTROL OUR FIRE TRUCKS WERE NOT INCLUDED IN THIS RECALL AT THE TIME OF PUBLISH, BUT WE ARE NOW EXPERIENCING THE RECALL PROBLEMS WITH ONE OF OUR FIRE TRUCKS. THE LAST INCIDENT ALMOST DROVE THE CREW…”

Complaint filed with NHTSA · Electrical System · April 21, 2018

2010 Sutphen Sph 100 — common questions

Is the 2010 Sutphen Sph 100 reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

Does the 2010 Sutphen Sph 100 have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2010 Sutphen Sph 100. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2010 Sutphen Sph 100 under NHTSA investigation?

NHTSA opened 2 investigations into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.