VehicleVerdict

2024 Toyota Grand Highlander problems

Verdict · NHTSA data

One of the years to avoid

With 297 complaints filed to NHTSA — about 4.2 times the median Grand Highlander year — the 2024 model ranks #1 of 3 Grand Highlander years for complaint volume. It lands on the years-to-avoid list. Reports tied to this model year include one death and 6 injuries, per the complaint records themselves.

No single system dominates the record — complaints spread across other (50), transmission (39), and engine (30), which usually points to general build quality rather than one defect.

297

NHTSA complaints

4

Recalls

0

Investigations

9

Crash-involved

1

Fires reported

6

Injuries

1

Deaths

NCAP overall

How does 2024 compare to other Grand Highlander years?

Grand Highlander NHTSA complaints by model year, 2024 highlighted297 complaints2024: 297 complaints2025: 71 complaints2026: 20 complaints
Grand Highlander NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Grand Highlander years to avoid →

What are the most common 2024 Toyota Grand Highlander problems?

ComponentComplaintsShare
Other5017%
Transmission3913%
Engine3010%
Airbags2910%
Fuel System269%
Electrical System238%
Driver Assistance207%
Speed Control186%
Suspension155%
Body & Structure145%
Visibility & Wipers103%
Steering93%
Brakes93%
Seats41%
Seat Belts10%

Does the 2024 Toyota Grand Highlander have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V744000Driver AssistanceOctober 30, 2025 · 1,024,407 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000Electrical SystemSeptember 11, 2025 · 591,377 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

24V548000OtherJuly 23, 2024 · 33,848 units

Defect

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

24V461000AirbagsJune 20, 2024 · 145,254 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Consequence

An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

Remedy

Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

On 11/24/25 I gave permission to my friend to drive my 2024 Toyota Grand Highlander SUV from my house to Newark international airport, while my friend was driving my 2024 Toyota Grand Highlander SUV on a New Jersey Turnpike , the vehicle suddenly dropped the speed and within moments caught fire. I…

Complaint filed with NHTSA · Other · November 24, 2025 · fire

I was driving toward the perimeter of my neighborhood, approaching an arterial cross street. When I braked the pedal went straight to the floor. The breaks didn’t work despite pumping them multiple times. I also heard the engine revving. To avoid the intersection and busy street I steered into a…

Complaint filed with NHTSA · Transmission · January 7, 2026 · crash

When making a left or right turn in this vehicle, there is a distinct knocking or clicking sound coming from under the drivers foot area. Dealer reviewed CV axel and suspension and says everything looks fine. However, I have driven enough cars to know that a persistent knocking sound while turning…

Complaint filed with NHTSA · Engine · April 1, 2025

I was just recently in an accident where I was T-boned by another driver. My side air bags did not deploy. There is structural damage and my front passenger tire is laid in this this wasn't a light tap on my car.

Complaint filed with NHTSA · Airbags · May 23, 2024 · crash

Ever since I got my car, sometimes it smells like gas on the right side of the vehicle. By driver side and right passenger side in the back. I assumed it was because I topped my gas off, but even when I stopped doing that, it still has a strong gas smell when the car is running and after turning it…

Complaint filed with NHTSA · Fuel System · October 1, 2023

2024 Toyota Grand Highlander — common questions

Is the 2024 Toyota Grand Highlander reliable?

NHTSA data argues against it: 297 complaints put the 2024 model at #1 of 3 Grand Highlander years. It is one of the Grand Highlander years to avoid.

What are the most common 2024 Grand Highlander problems?

According to NHTSA complaint data, the leading problem areas are other (50 complaints), transmission (39 complaints), engine (30 complaints).

Does the 2024 Toyota Grand Highlander have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2024 Toyota Grand Highlander. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Toyota Grand Highlander years should you avoid?

Based on complaint rates and open investigations, the Grand Highlander years to avoid are 2024. The cleanest record among Grand Highlander years belongs to 2026.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.