VehicleVerdict

2025 Toyota Grand Highlander problems

Verdict · NHTSA data

A typical year for this model

The 2025 Toyota Grand Highlander sits mid-pack among Grand Highlander years: 71 NHTSA complaints against a model median of roughly 71, with 3 recalls and no defect investigations.

No single system dominates the record — complaints spread across other (16), transmission (11), and driver assistance (8), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

71

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2025 compare to other Grand Highlander years?

Grand Highlander NHTSA complaints by model year, 2025 highlighted297 complaints2024: 297 complaints2025: 71 complaints2026: 20 complaints
Grand Highlander NHTSA complaints by model year, 2025 highlighted. Red bars are years to avoid.

See all Grand Highlander years to avoid →

What are the most common 2025 Toyota Grand Highlander problems?

ComponentComplaintsShare
Other1623%
Transmission1115%
Driver Assistance811%
Body & Structure710%
Engine68%
Fuel System57%
Visibility & Wipers46%
Speed Control34%
Electrical System34%
Brakes23%
Suspension23%
Seats11%
Child Seat11%
Seat Belts11%
Steering11%

Does the 2025 Toyota Grand Highlander have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V179000OtherMarch 24, 2026 · 8,230 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.

25V744000Driver AssistanceOctober 30, 2025 · 1,024,407 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000Electrical SystemSeptember 11, 2025 · 591,377 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The Panoramic Roof Glass shattered on its own while driving on the freeway, there were no overpasses, no trees, no semi-trucks, no other vehicle in front of me while i was driving. The shattered glass pieces fell on my children in the back seats luckily there were no injuries as we closed the…”

Complaint filed with NHTSA · Other · May 17, 2025

“At a complete stop my car started shaking violently back and forth. It felt like we were in an earthquake. It has happened before but not as violently and not as long. No warning lights or anything. It has had problems with lurching and stuttering since we bought it. The dealership said they fixed…”

Complaint filed with NHTSA · Transmission · January 22, 2026

“While driving my new Grand Highlander, I have experienced a serious and recurring safety issue. Even with lane assist turned off, the vehicle automatically steers to the right when I exit a regular highway — apparently misinterpreting the widening road as a lane shift. When this happens, the…”

Complaint filed with NHTSA · Driver Assistance · May 21, 2026

“On 11/02/2025 with the cruise at 55mph all glass closed. Heater on with no vehicles around, the sunroof exploded. It pushed up from the inside. With less than 9k miles on the vehicle. It took my dealer 8 days to look at it then Toyota denied the warranty. Then Quoted me over $2,100 to replace. This…”

Complaint filed with NHTSA · Body & Structure · November 2, 2025

“On multiple occasions (four) my 2025 Toyota Grand Highlander Hybrid Max has failed to accelerate when I push the gas pedal. Once in traffic, which was extremely scary and a huge hazard. I have contacted the dealership about this issue and have not heard back from them. It has been almost 2 weeks.…”

Complaint filed with NHTSA · Engine · May 19, 2026

2025 Toyota Grand Highlander — common questions

Is the 2025 Toyota Grand Highlander reliable?

It is close to typical for the Grand Highlander: 71 NHTSA complaints, 3 recalls, and no investigations on file.

What are the most common 2025 Grand Highlander problems?

According to NHTSA complaint data, the leading problem areas are other (16 complaints), transmission (11 complaints), driver assistance (8 complaints).

Does the 2025 Toyota Grand Highlander have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2025 Toyota Grand Highlander. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Toyota Grand Highlander years should you avoid?

Based on complaint rates and open investigations, the Grand Highlander years to avoid are 2024. The cleanest record among Grand Highlander years belongs to 2026.

How safe is the 2025 Toyota Grand Highlander?

In NHTSA's NCAP crash testing, the 2025 Toyota Grand Highlander earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.