VehicleVerdict

2020 Toyota Highlander body & structure problems

The 2020 Toyota Highlander has 28 body & structure complaints filed with NHTSA — 8% of the year's total, and up sharply from the prior model year.

28

Body & Structure complaints

8%

Share of year

1

Crash-involved

1

Related recalls

Body & Structure complaints by year

Highlander body & structure complaints by model year47 complaints2001: 13 complaints2002: 24 complaints2003: 18 complaints2004: 8 complaints2005: 8 complaints2006: 5 complaints2007: 5 complaints2008: 11 complaints2009: 15 complaints2010: 14 complaints2011: 28 complaints2012: 20 complaints2013: 18 complaints2014: 34 complaints2015: 27 complaints2016: 4 complaints2017: 8 complaints2018: 12 complaints2019: 13 complaints2020: 28 complaints2021: 47 complaints2022: 41 complaints2023: 30 complaints2024: 5 complaints
Highlander body & structure complaints by model year. Red bars are years to avoid.

Related recalls

23V720000Body & StructureOctober 26, 2023 · 750,795 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

What owners report

“Several times pulling out from stop signs I failed to see cars coming from the passenger side. On August 4th 2021 I failed to see a car until it was directly in front of me and I collided with it. Wondering how I could have failed to see it I started doing research on the internet. I discovered…”

Complaint filed with NHTSA · Body & Structure · August 4, 2021 · crash

Common questions

How many body & structure complaints does the 2020 Toyota Highlander have?

NHTSA has 28 complaints about the 2020 Toyota Highlander body & structure — 8% of all complaints filed for that model year.

Are there recalls for the 2020 Toyota Highlander body & structure?

Yes — 1 NHTSA recall campaign for this model year is tied to the body & structure: 23V720000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.