VehicleVerdict

2021 Toyota Highlander body & structure problems

The 2021 Toyota Highlander has 47 body & structure complaints filed with NHTSA — 8% of the year's total, and up sharply from the prior model year.

47

Body & Structure complaints

8%

Share of year

1

Crash-involved

1

Related recalls

Body & Structure complaints by year

Related recalls

23V720000Body & StructureOctober 26, 2023 · 750,795 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

What owners report

light impact caused bumper to disconnect from my 2021 highlander. The bumper retainer clips came off. The lower valence clips are stuck and cannot be detached without damaging the lower valence.

Complaint filed with NHTSA · Body & Structure · April 18, 2023 · crash

Common questions

How many body & structure complaints does the 2021 Toyota Highlander have?

NHTSA has 47 complaints about the 2021 Toyota Highlander body & structure — 8% of all complaints filed for that model year.

Are there recalls for the 2021 Toyota Highlander body & structure?

Yes — 1 NHTSA recall campaign for this model year is tied to the body & structure: 23V720000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.