VehicleVerdict

2020 Toyota Sienna problems

Verdict · NHTSA data

Among the better years

The 2020 Toyota Sienna is among the quieter years of the Sienna on NHTSA's books: 48 complaints (80% below the model's median year), 2 recalls, and no open investigations.

No single system dominates the record — complaints spread across fuel system (8), transmission (8), and electrical system (7), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

48

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

3

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2020 compare to other Sienna years?

Sienna NHTSA complaints by model year, 2020 highlighted2,588 complaints1996: 3 complaints1997: 2 complaints1998: 352 complaints1999: 250 complaints2000: 459 complaints2001: 238 complaints2002: 225 complaints2003: 124 complaints2004: 2,588 complaints2005: 1,418 complaints2006: 1,284 complaints2007: 450 complaints2008: 570 complaints2009: 270 complaints2010: 227 complaints2011: 813 complaints2012: 331 complaints2013: 226 complaints2014: 207 complaints2015: 291 complaints2016: 98 complaints2017: 199 complaints2018: 85 complaints2019: 58 complaints2020: 48 complaints
Sienna NHTSA complaints by model year, 2020 highlighted. Red bars are years to avoid.

See all Sienna years to avoid →

What are the most common 2020 Toyota Sienna problems?

ComponentComplaintsShare
Transmission817%
Fuel System817%
Electrical System715%
Other613%
Engine613%
Steering36%
Brakes36%
Body & Structure36%
Visibility & Wipers12%
Seats12%
Tires & Wheels12%
Airbags12%

Does the 2020 Toyota Sienna have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

20V682000Fuel SystemNovember 4, 2020 · 1,525,742 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Consequence

If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

19V532000SteeringJuly 16, 2019 · 595 units

Defect

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Consequence

If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Remedy

Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“My Toyota sienna is a 2020, has 83,000 miles and has recently been squealing when I accelerate. I took the van to a local body shop and they said it seems to be my transmission. I called Toyota immediately and they knew that the transmissions were faulty and that they would try to work with Toyota…”

Complaint filed with NHTSA · Transmission · May 7, 2026

“ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been…”

Complaint filed with NHTSA · Fuel System · June 3, 2021 · fire

“Speakers make an ear piercing loud noise that lasts about a second. If this sound were to occur during travel, could cause distraction leading to harm, or with young kids in the car, possibly damage their ears. This problem has been random and not experienced by a dealership. No warning messages or…”

Complaint filed with NHTSA · Electrical System · October 10, 2023

“ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been…”

Complaint filed with NHTSA · Engine · June 3, 2021 · fire

“ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been…”

Complaint filed with NHTSA · Other · June 3, 2021 · fire

2020 Toyota Sienna — common questions

Is the 2020 Toyota Sienna reliable?

Its record is better than the model's norm: 48 NHTSA complaints, below the typical Sienna year, with 2 recalls and no open investigations.

What are the most common 2020 Sienna problems?

According to NHTSA complaint data, the leading problem areas are fuel system (8 complaints), transmission (8 complaints), electrical system (7 complaints).

Does the 2020 Toyota Sienna have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2020 Toyota Sienna. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Toyota Sienna years should you avoid?

Based on complaint rates and open investigations, the Sienna years to avoid are 2004, 2005, 2006, 2011, 2008, 2000, 2007, 2012, 2013, 2014. The cleanest record among Sienna years belongs to 1997.

How safe is the 2020 Toyota Sienna?

In NHTSA's NCAP crash testing, the 2020 Toyota Sienna earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.