VehicleVerdict

2004 Volkswagen Jetta problems

Verdict · NHTSA data

Worth extra scrutiny

The 2004 Volkswagen Jetta sits mid-pack among Jetta years: 295 NHTSA complaints against a model median of roughly 214, with 5 recalls and no defect investigations. Complainants reported 18 injuries in total across these filings.

No single system dominates the record — complaints spread across engine (50), electrical system (42), and fuel system (39), which usually points to general build quality rather than one defect.

295

NHTSA complaints

5

Recalls

0

Investigations

16

Crash-involved

25

Fires reported

18

Injuries

0

Deaths

—

NCAP overall

How does 2004 compare to other Jetta years?

Jetta NHTSA complaints by model year, 2004 highlighted1,275 complaints1980: 0 complaints1981: 0 complaints1982: 0 complaints1983: 0 complaints1984: 1 complaints1985: 18 complaints1986: 18 complaints1987: 21 complaints1988: 23 complaints1989: 28 complaints1990: 29 complaints1991: 38 complaints1992: 33 complaints1993: 22 complaints1994: 167 complaints1995: 338 complaints1996: 245 complaints1997: 213 complaints1998: 253 complaints1999: 488 complaints2000: 633 complaints2001: 862 complaints2002: 885 complaints2003: 553 complaints2004: 295 complaints2005: 354 complaints2006: 792 complaints2007: 280 complaints2008: 250 complaints2009: 1,275 complaints2010: 1,184 complaints2011: 880 complaints2012: 692 complaints2013: 737 complaints2014: 552 complaints2015: 284 complaints2016: 249 complaints2017: 247 complaints2018: 37 complaints2019: 782 complaints2020: 78 complaints2021: 93 complaints2022: 68 complaints2023: 64 complaints2024: 53 complaints2025: 27 complaints2026: 5 complaints
Jetta NHTSA complaints by model year, 2004 highlighted. Red bars are years to avoid.

See all Jetta years to avoid →

What are the most common 2004 Volkswagen Jetta problems?

ComponentComplaintsShare
Engine5017%
Electrical System4214%
Fuel System3913%
Transmission3612%
Airbags238%
Seats227%
Brakes124%
Visibility & Wipers114%
Lighting114%
Other114%
Body & Structure93%
Speed Control72%
Seat Belts62%
Tires & Wheels52%
Latches & Locks41%
Steering41%
Suspension31%

Does the 2004 Volkswagen Jetta have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

20E064000BrakesSeptember 23, 2020 · 38 units

Defect

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Consequence

If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

Remedy

Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

14E007000EngineMarch 7, 2014 · 50 units

Defect

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Consequence

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Remedy

Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

07E023000BrakesMarch 29, 2007 · 13,128 units

Defect

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAIL AND LEAK BRAKE FLUID.

Consequence

LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

07V063000LightingFebruary 20, 2007 · 1,002,000 units

Defect

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence

THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy

DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN DEALERS WILL APPLY THE REMEDY BASED ON THE VIN NUMBER OF THE VEHICLE. OWNERS MAY CONTACT VW AT 1-800-822-8987.

04V586000Fuel SystemDecember 15, 2004 · 19,284 units

Defect

ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Consequence

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.

Remedy

DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT HAD TO REPLACE THE IGNITION COILS AND THE CYLINDERS IN THE ENGINE. THE COILS WERE REPLACED SEVERAL TIMES AND FAILED AGAIN AFTER ONE MONTH. THE MECHANIC STATED THAT THIS WAS A MAJOR PROBLEM WITH THIS MAKE AND MODEL VEHICLE. THE FIRST FAILURE…”

Complaint filed with NHTSA · Engine · February 16, 2010 · fire

“OWNER WAS DRIVING VOLKSWAGEN FOR APPROXIMATELY 20 MINUTES AND SMELLED A BURNING RUBBER ODOR. HE STARTED TO NOTICE WHISKS OF SMOKE COMING UP FROM THE CENTER CONSOLE AREA, AROUND THE GEAR SHIFT. FIRE BURNED THE RIGHT SIDE OF THE CENTER CONSOLE, THE CENTER FRONT OF THE DASH, AND THE CORNER OF THE…”

Complaint filed with NHTSA · Electrical System · August 9, 2004 · fire

“FUEL GAUGE MALFUNCTIONED. IT INDICATED GAS TANK WAS FULL WHEN IT WAS ACTUALLY EMPTY. CONSUMER RAN OUT OF GAS ON THE FREEWAY, AND WAS REAR ENDED AT AN INTERSECTION.*AK”

Complaint filed with NHTSA · Fuel System · crash

“TL*THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE CLUTCH PEDAL EXTENDED TO THE FLOOR AND WOULD NOT LIFT BACK UP. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS CAUSED BY EXCESSIVE WEAR TO THE CLUTCH. THE VIN WAS…”

Complaint filed with NHTSA · Transmission · August 25, 2007

“WHILE DRIVING 60 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND WAS ALSO INVOLVED IN A SIDE COLLISION. UPON IMPACT, FRONTAL AIR BAG AND SIDE AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE…”

Complaint filed with NHTSA · Airbags · January 16, 2005 · crash

2004 Volkswagen Jetta — common questions

Is the 2004 Volkswagen Jetta reliable?

It is close to typical for the Jetta: 295 NHTSA complaints, 5 recalls, and no investigations on file.

What are the most common 2004 Jetta problems?

According to NHTSA complaint data, the leading problem areas are engine (50 complaints), electrical system (42 complaints), fuel system (39 complaints).

Does the 2004 Volkswagen Jetta have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2004 Volkswagen Jetta. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Volkswagen Jetta years should you avoid?

Based on complaint rates and open investigations, the Jetta years to avoid are 2009, 2010, 2002, 2011, 2001, 2006, 2019, 2013, 2012, 2000, 2003, 2014, 1999, 2005, 1995. The cleanest record among Jetta years belongs to 1983.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.