VehicleVerdict

2000 Workhorse W20 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2000 Workhorse W20 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

1

Recalls

2

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2000 compare to other W20 years?

W20 NHTSA complaints by model year, 2000 highlighted12 complaints2000: 1 complaints2001: 2 complaints2002: 6 complaints2003: 12 complaints2004: 11 complaints2005: 3 complaints2006: 3 complaints2007: 0 complaints2008: 0 complaints
W20 NHTSA complaints by model year, 2000 highlighted. Red bars are years to avoid.

See all W20 years to avoid →

What are the most common 2000 Workhorse W20 problems?

ComponentComplaintsShare
Brakes1100%

Does the 2000 Workhorse W20 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

04V084000BrakesFebruary 18, 2004 · 10,235 units

Defect

ON CERTAIN MOTORHOME CHASSIS EQUIPPED WITH BOSCH ZOPS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.

Consequence

A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.

Remedy

DEALERS WILL INSPECT, REPAIR AND REPLACE ACCORDING TO THE PROCEDURE DEVELOPED BY BOSCH (SEE CAMPAIGN 03E064000). THE RECALL BEGAN ON AUGUST 1, 2004. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-6773.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“CONSUMER WAS DRIVING ON THE FREEWAY WHEN THE EMERGENCY BRAKE LOCKED UP WITHOUT INCIDENT. CONSUMER CONTACTED THE MANUFACTURER, AND AS OF TODAY HAS NOT RECEIVED A RETURNED PHONE CALL. *AK”

Complaint filed with NHTSA · Brakes · September 3, 2004

2000 Workhorse W20 — common questions

Is the 2000 Workhorse W20 reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2000 Workhorse W20 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2000 Workhorse W20. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2000 Workhorse W20 under NHTSA investigation?

NHTSA opened 2 investigations into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.