VehicleVerdict

2023 Cadillac XT5 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 20 complaints on file for the 2023 Cadillac XT5 — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 5 of 5 NCAP stars overall.

20

NHTSA complaints

4

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other XT5 years?

XT5 NHTSA complaints by model year, 2023 highlighted182 complaints2017: 182 complaints2018: 95 complaints2019: 45 complaints2020: 32 complaints2021: 20 complaints2022: 16 complaints2023: 20 complaints2024: 15 complaints2025: 6 complaints2026: 1 complaints
XT5 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all XT5 years to avoid →

What are the most common 2023 Cadillac XT5 problems?

ComponentComplaintsShare
Transmission630%
Driver Assistance420%
Engine420%
Other315%
Brakes15%
Steering15%
Electrical System15%

Does the 2023 Cadillac XT5 have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V459000Electrical SystemJune 20, 2024 · 6,942 units

Defect

General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence

Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

Remedy

Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

23V172000TransmissionMarch 16, 2023 · 8,744 units

Defect

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Consequence

A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.

23V043000TransmissionFebruary 2, 2023 · 10 units

Defect

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.

Consequence

Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.

22V708000OtherSeptember 22, 2022 · 24 units

Defect

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.

Remedy

Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park! ”

Complaint filed with NHTSA · Transmission · November 23, 2024

“The contact owns a 2023 Cadillac XT5. The contact stated that while operating the vehicle, the backup camera malfunctioned, and only a black screen was displayed. The contact indicated that the failure was intermittent. Additionally, the contact indicated that while the camera was working, the…”

Complaint filed with NHTSA · Driver Assistance · October 14, 2022

“Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park! ”

Complaint filed with NHTSA · Engine · November 23, 2024

“Front half of sunroof exploded while driving. Hard top. was closed but if it wasn’t glass would’ve fallen directly on myself and any passengers posing a safety risk. I could have been in an accident. Glass falling from the vehicle posed a safety concern for others on the road. I have had this…”

Complaint filed with NHTSA · Other · January 25, 2023

“Driving vehicle when it lost all power and stopped. On a main road . No lights, no start. No emergency flashers ! Vehicle had to be towed to dealer ! Vehicle was stuck on main road in traffic. And could not be moved because since it had no power at all was stuck in park! ”

Complaint filed with NHTSA · Electrical System · November 23, 2024

2023 Cadillac XT5 — common questions

Is the 2023 Cadillac XT5 reliable?

The record is thin — 20 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

What are the most common 2023 XT5 problems?

According to NHTSA complaint data, the leading problem areas are transmission (6 complaints), engine (4 complaints), driver assistance (4 complaints).

Does the 2023 Cadillac XT5 have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2023 Cadillac XT5. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Cadillac XT5 years should you avoid?

Based on complaint rates and open investigations, the XT5 years to avoid are 2017, 2018, 2019, 2020. The cleanest record among XT5 years belongs to 2026.

How safe is the 2023 Cadillac XT5?

In NHTSA's NCAP crash testing, the 2023 Cadillac XT5 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.