VehicleVerdict

2024 Cadillac XT5 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 15 complaints on file for the 2024 Cadillac XT5 — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 5 of 5 NCAP stars overall.

15

NHTSA complaints

3

Recalls

0

Investigations

2

Crash-involved

0

Fires reported

2

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2024 compare to other XT5 years?

XT5 NHTSA complaints by model year, 2024 highlighted182 complaints2017: 182 complaints2018: 95 complaints2019: 45 complaints2020: 32 complaints2021: 20 complaints2022: 16 complaints2023: 20 complaints2024: 15 complaints2025: 6 complaints2026: 1 complaints
XT5 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all XT5 years to avoid →

What are the most common 2024 Cadillac XT5 problems?

ComponentComplaintsShare
Transmission640%
Driver Assistance320%
Airbags213%
Engine213%
Electrical System17%
Other17%

Does the 2024 Cadillac XT5 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V459000Electrical SystemJune 20, 2024 · 6,942 units

Defect

General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence

Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

Remedy

Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

24V311000AirbagsMay 2, 2024 · 74 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.

Consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.

23V681000Visibility & WipersOctober 12, 2023 · 42 units

Defect

General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

Consequence

A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

Remedy

Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The vehicle made a loud racing noise like a truck and won’t move forward. I was driving on a busy street. I pulled over and turned the vehicle off, then restarted several times The check transmission light finally came on. I called for a tow and it was taken to the dealership after several days,…”

Complaint filed with NHTSA · Transmission · June 25, 2024

“Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing…”

Complaint filed with NHTSA · Driver Assistance · May 29, 2024

“On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and…”

Complaint filed with NHTSA · Airbags · October 18, 2023 · crash

“Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing…”

Complaint filed with NHTSA · Engine · May 29, 2024

“On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . Made an appointment at Penske Cadillac and a few…”

Complaint filed with NHTSA · Other · January 13, 2026

2024 Cadillac XT5 — common questions

Is the 2024 Cadillac XT5 reliable?

The record is thin — 15 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

What are the most common 2024 XT5 problems?

According to NHTSA complaint data, the leading problem areas are transmission (6 complaints), driver assistance (3 complaints), engine (2 complaints).

Does the 2024 Cadillac XT5 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2024 Cadillac XT5. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Cadillac XT5 years should you avoid?

Based on complaint rates and open investigations, the XT5 years to avoid are 2017, 2018, 2019, 2020. The cleanest record among XT5 years belongs to 2026.

How safe is the 2024 Cadillac XT5?

In NHTSA's NCAP crash testing, the 2024 Cadillac XT5 earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.