VehicleVerdict

2023 Chevrolet Silverado 3500 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 20 complaints on file for the 2023 Chevrolet Silverado 3500 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

20

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2023 compare to other Silverado 3500 years?

Silverado 3500 NHTSA complaints by model year, 2023 highlighted114 complaints1994: 1 complaints1996: 2 complaints1997: 78 complaints1998: 100 complaints1999: 73 complaints2000: 114 complaints2001: 97 complaints2002: 64 complaints2003: 60 complaints2004: 46 complaints2005: 60 complaints2006: 60 complaints2007: 42 complaints2008: 35 complaints2009: 10 complaints2010: 4 complaints2011: 42 complaints2012: 31 complaints2013: 36 complaints2014: 10 complaints2015: 76 complaints2016: 72 complaints2017: 14 complaints2018: 27 complaints2019: 34 complaints2020: 49 complaints2021: 54 complaints2022: 34 complaints2023: 20 complaints2024: 67 complaints2025: 19 complaints2026: 5 complaints
Silverado 3500 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Silverado 3500 years to avoid →

What are the most common 2023 Chevrolet Silverado 3500 problems?

ComponentComplaintsShare
Transmission1260%
Engine420%
Electrical System15%
Fuel System15%
Latches & Locks15%
Other15%

Does the 2023 Chevrolet Silverado 3500 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

24V060000Latches & LocksFebruary 1, 2024 · 570,434 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Driving on highway at 40mph while towing a trailer the rear tires briefly locked up, then the Check Engine Light came on and vehicle went into limp mode. Dealer confirmed transmission valve body issue. Same problem as recalled on earlier model year vehicles. Seems like 2023-2025 vehicles should be…”

Complaint filed with NHTSA · Transmission · July 31, 2025

“Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they…”

Complaint filed with NHTSA · Engine · May 19, 2026

“I have been experiencing the "SHIFT TO PARK" issue that GM Vehicles have been experiencing. My 2320 Chevrolet Silverado 3500HD High Country is not on the Recall for this issue, and I have approached my local dealer about it. I have not been able to fully addressed that issue yet, because I am…”

Complaint filed with NHTSA · Electrical System · February 1, 2025

“The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to…”

Complaint filed with NHTSA · Fuel System · March 28, 2025

2023 Chevrolet Silverado 3500 — common questions

Is the 2023 Chevrolet Silverado 3500 reliable?

The record is thin — 20 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

What are the most common 2023 Silverado 3500 problems?

According to NHTSA complaint data, the leading problem areas are transmission (12 complaints), engine (4 complaints), fuel system (1 complaints).

Does the 2023 Chevrolet Silverado 3500 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Chevrolet Silverado 3500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Chevrolet Silverado 3500 years should you avoid?

Based on complaint rates and open investigations, the Silverado 3500 years to avoid are 2000, 1998, 2001, 1997, 2015, 1999, 2016, 2024, 2002, 2011, 2007, 2013, 2008, 2012, 2009, 2014, 2010. The cleanest record among Silverado 3500 years belongs to 1994.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.