VehicleVerdict

2024 Chevrolet Silverado 3500 problems

Verdict · NHTSA data

One of the years to avoid

With 67 complaints filed to NHTSA — about 1.6 times the median Silverado 3500 year — the 2024 model ranks #8 of 32 Silverado 3500 years for complaint volume. It lands on the years-to-avoid list. Reports tied to this model year include 2 deaths and 1 injuries, per the complaint records themselves.

Electrical System leads the complaint categories with 20 reports (30% of the total).

67

NHTSA complaints

3

Recalls

0

Investigations

1

Crash-involved

0

Fires reported

1

Injuries

2

Deaths

—

NCAP overall

How does 2024 compare to other Silverado 3500 years?

Silverado 3500 NHTSA complaints by model year, 2024 highlighted114 complaints1994: 1 complaints1996: 2 complaints1997: 78 complaints1998: 100 complaints1999: 73 complaints2000: 114 complaints2001: 97 complaints2002: 64 complaints2003: 60 complaints2004: 46 complaints2005: 60 complaints2006: 60 complaints2007: 42 complaints2008: 35 complaints2009: 10 complaints2010: 4 complaints2011: 42 complaints2012: 31 complaints2013: 36 complaints2014: 10 complaints2015: 76 complaints2016: 72 complaints2017: 14 complaints2018: 27 complaints2019: 34 complaints2020: 49 complaints2021: 54 complaints2022: 34 complaints2023: 20 complaints2024: 67 complaints2025: 19 complaints2026: 5 complaints
Silverado 3500 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Silverado 3500 years to avoid →

What are the most common 2024 Chevrolet Silverado 3500 problems?

ComponentComplaintsShare
Electrical System2030%
Brakes1218%
Transmission1218%
Other69%
Fuel System46%
Body & Structure34%
Engine23%
Steering23%
Lighting23%
Suspension23%
Driver Assistance11%
Visibility & Wipers11%

Does the 2024 Chevrolet Silverado 3500 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V894000Latches & LocksNovember 26, 2024 · 131,231 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000Latches & LocksFebruary 1, 2024 · 570,434 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000SteeringAugust 3, 2023 · 3,893 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run. ”

Complaint filed with NHTSA · Electrical System · January 12, 2024

“While traveling with a 5th wheel camper, that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix. This is a big big safety issue. The documentation from Chevrolet states the issue is…”

Complaint filed with NHTSA · Brakes · July 16, 2023

“Vehicle and many like it with the 10 Speed transmission are having failing valve bodys which de-rates the vehicle to stay in 5th gear by GM coding and limits speed to 50 MPH. this part has a significant lead time while GM is rolling new trucks off the line with the part needed to rectify the issue…”

Complaint filed with NHTSA · Transmission · November 25, 2024

“I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run. ”

Complaint filed with NHTSA · Other · January 12, 2024

“I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run. ”

Complaint filed with NHTSA · Fuel System · January 12, 2024

2024 Chevrolet Silverado 3500 — common questions

Is the 2024 Chevrolet Silverado 3500 reliable?

NHTSA data argues against it: 67 complaints put the 2024 model at #8 of 32 Silverado 3500 years. It is one of the Silverado 3500 years to avoid.

What are the most common 2024 Silverado 3500 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (20 complaints), brakes (12 complaints), transmission (12 complaints).

Does the 2024 Chevrolet Silverado 3500 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2024 Chevrolet Silverado 3500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Chevrolet Silverado 3500 years should you avoid?

Based on complaint rates and open investigations, the Silverado 3500 years to avoid are 2000, 1998, 2001, 1997, 2015, 1999, 2016, 2024, 2002, 2011, 2007, 2013, 2008, 2012, 2009, 2014, 2010. The cleanest record among Silverado 3500 years belongs to 1994.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.