VehicleVerdict

2011 Crossroads Cruiser problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2011 Crossroads Cruiser — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2011 compare to other Cruiser years?

Cruiser NHTSA complaints by model year, 2011 highlighted2 complaints2001: 0 complaints2002: 0 complaints2003: 2 complaints2004: 1 complaints2005: 1 complaints2006: 2 complaints2007: 2 complaints2008: 0 complaints2009: 0 complaints2010: 0 complaints2011: 1 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints2015: 1 complaints2016: 0 complaints2017: 0 complaints2018: 2 complaints2019: 0 complaints2020: 0 complaints2021: 0 complaints
Cruiser NHTSA complaints by model year, 2011 highlighted. Red bars are years to avoid.

See all Cruiser years to avoid →

What are the most common 2011 Crossroads Cruiser problems?

ComponentComplaintsShare
Tires & Wheels1100%

Does the 2011 Crossroads Cruiser have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V755000OtherNovember 22, 2017 · 1,205,997 units

Defect

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

12V232000OtherMay 18, 2012 · 77 units

Defect

CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 CROSSROADS CRUISER RECREATIONAL TRAILERS, MANUFACTURED FROM AUGUST 5, 2010, THROUGH DECEMBER 15, 2010. THESE VEHICLES WERE MANUFACTURED WITH INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG, TIRE AND LOADING INFORMATION LABEL AND THE RECREATIONAL VEHICLE CARGO CARRYING CAPACITY LABEL. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, “TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS.”

Consequence

AN INACCURATE LABEL COULD LEAD TO IMPROPER VEHICLE LOADING SPECIFICATIONS WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE.

Remedy

CROSSROADS WILL NOTIFY OWNERS AND PROVIDE CORRECTED LABELS. OWNERS MAY CONTACT THOR INDUSTRIES AT 937-596-7965 OR CROSSROADS AT 260-593-2866.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“TIRE COMPLAINT ON GOODYEAR MARATHON ST 235-80-16R. WE PURCHASED FOUR TIRES ON FEB 2014 FOR OUR 2012 CROSSROADS CRUISER FIFTH WHEEL VIN # [XXX]. WE HAVE HAD TWO BLOWOUTS IN LESS THAN ONE YEAR. EACH TIME THERE WAS TREAD SEPARATION. THE LAST EVENT OCCURRED ON MAY 15TH OF THIS YEAR. AS WITH THE FIRST…”

Complaint filed with NHTSA · Tires & Wheels · May 15, 2016

2011 Crossroads Cruiser — common questions

Is the 2011 Crossroads Cruiser reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2011 Crossroads Cruiser have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2011 Crossroads Cruiser. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.