VehicleVerdict

2019 Crossroads Cruiser problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2019 Crossroads Cruiser — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2019 compare to other Cruiser years?

Cruiser NHTSA complaints by model year, 2019 highlighted2 complaints2001: 0 complaints2002: 0 complaints2003: 2 complaints2004: 1 complaints2005: 1 complaints2006: 2 complaints2007: 2 complaints2008: 0 complaints2009: 0 complaints2010: 0 complaints2011: 1 complaints2012: 0 complaints2013: 0 complaints2014: 0 complaints2015: 1 complaints2016: 0 complaints2017: 0 complaints2018: 2 complaints2019: 0 complaints2020: 0 complaints2021: 0 complaints
Cruiser NHTSA complaints by model year, 2019 highlighted. Red bars are years to avoid.

See all Cruiser years to avoid →

Does the 2019 Crossroads Cruiser have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

18V767000OtherOctober 31, 2018 · 7 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.

Consequence

If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.

Remedy

The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.

18V726000Electrical SystemOctober 15, 2018 · 60 units

Defect

Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.

Consequence

The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.

Remedy

Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.

2019 Crossroads Cruiser — common questions

Is the 2019 Crossroads Cruiser reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2019 Crossroads Cruiser have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2019 Crossroads Cruiser. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.