VehicleVerdict

2002 Ford Crown Victoria problems

Verdict · NHTSA data

A typical year for this model

The 2002 Ford Crown Victoria sits mid-pack among Crown Victoria years: 71 NHTSA complaints against a model median of roughly 70, with 5 recalls and 3 closed investigations.

No single system dominates the record — complaints spread across fuel system (9), brakes (9), and electrical system (9), which usually points to general build quality rather than one defect.

71

NHTSA complaints

5

Recalls

3

Investigations

11

Crash-involved

3

Fires reported

5

Injuries

0

Deaths

NCAP overall

How does 2002 compare to other Crown Victoria years?

See all Crown Victoria years to avoid →

What are the most common 2002 Ford Crown Victoria problems?

ComponentComplaintsShare
Fuel System913%
Brakes913%
Electrical System913%
Engine811%
Speed Control68%
Steering57%
Tires & Wheels57%
Airbags34%
Lighting34%
Suspension34%
Visibility & Wipers34%
Body & Structure23%
Transmission23%
Seat Belts23%
Latches & Locks11%
Other11%

Does the 2002 Ford Crown Victoria have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

15E082000SteeringOctober 6, 2015 · 1,767 units

Defect

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Consequence

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

06E056000Fuel SystemJune 13, 2006 · 58,640 units

Defect

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Consequence

FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy

UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

03V472000Fuel SystemNovember 6, 2003 · 4,218 units

Defect

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Consequence

IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy

DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

02I003000Fuel SystemOctober 15, 2002 · 350,000 units

Defect

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Consequence

SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy

FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

02V249000Fuel SystemSeptember 6, 2002 · 574 units

Defect

ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION OR DURING REFUELING.

Consequence

A GAS LEAK OF SUFFICIENT QUANTITY CONCENTRATED IN AN AREA TO CREATE A COMBUSTIBLE MIXTURE AND IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy

DEALERS WILL INSTALL A REDESIGNED "T" FITTING ON #4 FUEL TANK AND TESTED FOR LEAKAGE. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

THE CONSUMER WAS CONCERNED WITH THE GAS TANK PROBLEM WITH THE 2002 CROWN VICTORIA. THE SERVICE MANAGER TOLD THE CONSUMER THAT THE CIVILIAN VEHICLES, AS OPPOSED TO THE POLICE AND TAXI MODELS, WERE NOT OF THE SAME DESIGN THUS NOT SUBJECT TO THE GAS TANK PROBLEM. *MR *SCC *NLM

Complaint filed with NHTSA · Fuel System

BOUGHT THE CAR FROM A FELLOW FRIEND HE ADVISED ME THAT THE CAR HAS HAD A ISSUE WITH THE STEERING WHERE THE STEERING WHEEL HAS PLAY TO IT AND ITS VERY DANGEROUS WHEN I DRIVE OVER 50MPH IM SCARED I MAY CRASH CAUSE THE CAR MOVES LEFT TO RIGHT, AND THE ABS BRAKES HAVE A PROBLEM THE BRAKE JUMP WHEN I…

Complaint filed with NHTSA · Brakes · July 17, 2013

WHILE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Complaint filed with NHTSA · Electrical System · November 5, 2004 · fire

TL* THE CONTACT OWNS A 2002 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH AND PROCEEDING TO STOP AT A RED LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER…

Complaint filed with NHTSA · Engine · December 29, 2015

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH THE CRUISE CONTROL WOULD NOT DISENGAGE. THE CONTACT TRIED TO DISENGAGE THE CRUISE CONTROL AT THE STEERING WHEEL. WHEN THAT DID NOT WORK, THE BRAKE WAS APPLIED. THE VEHICLE ACCELERATED AND THE BRAKE WOULD NOT STOP THE VEHICLE. THE VEHICLE CRASHED INTO…

Complaint filed with NHTSA · Speed Control · January 27, 2006 · crash

2002 Ford Crown Victoria — common questions

Is the 2002 Ford Crown Victoria reliable?

It is close to typical for the Crown Victoria: 71 NHTSA complaints, 5 recalls, and 3 investigations on file.

What are the most common 2002 Crown Victoria problems?

According to NHTSA complaint data, the leading problem areas are fuel system (9 complaints), brakes (9 complaints), electrical system (9 complaints).

Does the 2002 Ford Crown Victoria have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2002 Ford Crown Victoria. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2002 Ford Crown Victoria under NHTSA investigation?

NHTSA opened 3 investigations into this model year; all are now closed.

Which Ford Crown Victoria years should you avoid?

Based on complaint rates and open investigations, the Crown Victoria years to avoid are 1992, 1996, 1997, 1995, 2003, 1994, 1993, 2005, 2004, 1999, 1998. The cleanest record among Crown Victoria years belongs to 1981.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.