VehicleVerdict

2017 Ford Explorer suspension problems

The 2017 Ford Explorer has 54 suspension complaints filed with NHTSA — 3% of the year's total, and down from the prior model year.

54

Suspension complaints

3%

Share of year

4

Crash-involved

4

Related recalls

Suspension complaints by year

Related recalls

26V101000SuspensionFebruary 20, 2026 · 412,774 units

Defect

Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

21V537000SuspensionJuly 15, 2021 · 631,176 units

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Consequence

A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

20V675000SuspensionMarch 12, 2021 · 454,941 units

Defect

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Consequence

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

19V435000SuspensionJune 10, 2019 · 1,194,173 units

Defect

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Common questions

How many suspension complaints does the 2017 Ford Explorer have?

NHTSA has 54 complaints about the 2017 Ford Explorer suspension — 3% of all complaints filed for that model year.

Are there recalls for the 2017 Ford Explorer suspension?

Yes — 4 NHTSA recall campaigns for this model year are tied to the suspension: 19V435000, 20V675000, 21V537000, 26V101000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.