VehicleVerdict

2020 Ford Explorer suspension problems

The 2020 Ford Explorer has 33 suspension complaints filed with NHTSA — 2% of the year's total, and up sharply from the prior model year.

33

Suspension complaints

2%

Share of year

0

Crash-involved

1

Related recalls

Suspension complaints by year

Related recalls

21V154000SuspensionMarch 10, 2021 · 49 units

Defect

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Consequence

Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

Common questions

How many suspension complaints does the 2020 Ford Explorer have?

NHTSA has 33 complaints about the 2020 Ford Explorer suspension — 2% of all complaints filed for that model year.

Are there recalls for the 2020 Ford Explorer suspension?

Yes — 1 NHTSA recall campaign for this model year is tied to the suspension: 21V154000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.