VehicleVerdict

2024 GMC Sierra 3500 problems

Verdict · NHTSA data

One of the years to avoid

With 62 complaints filed to NHTSA — about 2.6 times the median Sierra 3500 year — the 2024 model ranks #2 of 31 Sierra 3500 years for complaint volume. It lands on the years-to-avoid list.

No single system dominates the record — complaints spread across transmission (11), electrical system (11), and engine (7), which usually points to general build quality rather than one defect.

62

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

2

Fires reported

2

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other Sierra 3500 years?

Sierra 3500 NHTSA complaints by model year, 2024 highlighted72 complaints1996: 2 complaints1997: 15 complaints1998: 12 complaints1999: 25 complaints2000: 30 complaints2001: 44 complaints2002: 29 complaints2003: 9 complaints2004: 29 complaints2005: 29 complaints2006: 14 complaints2007: 19 complaints2008: 27 complaints2009: 8 complaints2010: 2 complaints2011: 24 complaints2012: 15 complaints2013: 15 complaints2014: 10 complaints2015: 40 complaints2016: 27 complaints2017: 18 complaints2018: 20 complaints2019: 19 complaints2020: 72 complaints2021: 28 complaints2022: 39 complaints2023: 41 complaints2024: 62 complaints2025: 25 complaints2026: 3 complaints
Sierra 3500 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Sierra 3500 years to avoid →

What are the most common 2024 GMC Sierra 3500 problems?

ComponentComplaintsShare
Transmission1118%
Electrical System1118%
Brakes711%
Engine711%
Other610%
Steering46%
Fuel System46%
Body & Structure46%
Driver Assistance23%
Tires & Wheels23%
Visibility & Wipers12%
Latches & Locks12%
Speed Control12%
Airbags12%

Does the 2024 GMC Sierra 3500 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V894000Latches & LocksNovember 26, 2024 · 131,231 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000Latches & LocksFebruary 1, 2024 · 570,434 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000SteeringAugust 3, 2023 · 3,893 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Vehicle caught fire minutes after remote starting. Fire appears to have started on firewall on the left side. We were about to take our kids to school vehicle could have easily caught our house and other property on fire. We did have the check engine light come on occasionally but it would always…”

Complaint filed with NHTSA · Electrical System · March 25, 2024 · fire

“Transmission has a bad vibration at low RPMs under acceleration as well as slipping and hard shifts. A few times the transmission has locked up the briefly. It also runs very hot between 180 and 249 degrees. Have been researching this when I came across all the problems and recalls however nothing…”

Complaint filed with NHTSA · Transmission · April 19, 2025

“The truck disengages the 5th wheel trailer brakes. The DIC states "Trailer brakes disabled - service required". I intermittently lose trailer braking capability.”

Complaint filed with NHTSA · Brakes · May 13, 2024

“Vehicle would crank over but not start. Diagnosed as Electronic Control Module by dealer. Part ordered on 12/6/23, GM does not have part available as of 12/27/23, vehicle unable to be driven.”

Complaint filed with NHTSA · Engine · December 5, 2023

“Vehicle caught fire minutes after remote starting. Fire appears to have started on firewall on the left side. We were about to take our kids to school vehicle could have easily caught our house and other property on fire. We did have the check engine light come on occasionally but it would always…”

Complaint filed with NHTSA · Other · March 25, 2024 · fire

2024 GMC Sierra 3500 — common questions

Is the 2024 GMC Sierra 3500 reliable?

NHTSA data argues against it: 62 complaints put the 2024 model at #2 of 31 Sierra 3500 years. It is one of the Sierra 3500 years to avoid.

What are the most common 2024 Sierra 3500 problems?

According to NHTSA complaint data, the leading problem areas are transmission (11 complaints), electrical system (11 complaints), engine (7 complaints).

Does the 2024 GMC Sierra 3500 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2024 GMC Sierra 3500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which GMC Sierra 3500 years should you avoid?

Based on complaint rates and open investigations, the Sierra 3500 years to avoid are 2020, 2024, 2001, 2023, 2015, 2022, 2008, 2011, 2007, 2013, 2012, 2014, 2009, 2010. The cleanest record among Sierra 3500 years belongs to 1996.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.