VehicleVerdict

2023 Jeep Grand Cherokee 4xe electrical system problems

The 2023 Jeep Grand Cherokee 4xe has 47 electrical system complaints filed with NHTSA — 30% of the year's total, and roughly flat versus the prior model year.

47

Electrical System complaints

30%

Share of year

0

Crash-involved

1

Related recalls

Electrical System complaints by year

Grand Cherokee 4xe electrical system complaints by model year47 complaints2022: 46 complaints2023: 47 complaints2024: 11 complaints2025: 1 complaints
Grand Cherokee 4xe electrical system complaints by model year. Red bars are years to avoid.

Related recalls

24V720000Electrical SystemSeptember 27, 2024 · 154,032 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

What owners report

On 10/10/2024, my Jeep Grand Cherokee 4xe (hybrid) had a battery fire at my home. Luckily, the fire department got it controlled before any additional property or any people were harmed, but under slightly different circumstances (middle of the night or parked in the garage) the house would have…

Complaint filed with NHTSA · Electrical System · October 10, 2024 · fire

Common questions

How many electrical system complaints does the 2023 Jeep Grand Cherokee 4xe have?

NHTSA has 47 complaints about the 2023 Jeep Grand Cherokee 4xe electrical system — 30% of all complaints filed for that model year.

Are there recalls for the 2023 Jeep Grand Cherokee 4xe electrical system?

Yes — 1 NHTSA recall campaign for this model year is tied to the electrical system: 24V720000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.