VehicleVerdict

2023 Jeep Grand Cherokee L problems

Verdict · NHTSA data

One of the years to avoid

The 2023 Jeep Grand Cherokee L carries two red flags at once: 102 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Recall 23V-413 Post Remedy Failures). It is one of the Grand Cherokee L years to avoid.

No single system dominates the record — complaints spread across suspension (22), electrical system (21), and driver assistance (15), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

102

NHTSA complaints

5

Recalls

1

Investigations · 1 open

4

Crash-involved

2

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other Grand Cherokee L years?

Grand Cherokee L NHTSA complaints by model year, 2023 highlighted118 complaints2021: 118 complaints2022: 118 complaints2023: 102 complaints2024: 60 complaints2025: 59 complaints2026: 3 complaints
Grand Cherokee L NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Grand Cherokee L years to avoid →

What are the most common 2023 Jeep Grand Cherokee L problems?

ComponentComplaintsShare
Suspension2222%
Electrical System2121%
Driver Assistance1515%
Steering66%
Other66%
Brakes55%
Engine55%
Visibility & Wipers44%
Airbags33%
Tires & Wheels33%
Transmission33%
Body & Structure22%
Lighting22%
Latches & Locks22%
Seats22%
Speed Control11%

Does the 2023 Jeep Grand Cherokee L have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V328000AirbagsMay 21, 2026 · 419,035 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence

Delayed air bag deployment during a crash increases the risk of injury.

Remedy

Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

26V051000SuspensionJanuary 29, 2026 · 80,620 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Consequence

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy

Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

25V472000SeatsJuly 17, 2025 · 121,398 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Consequence

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

25V430000Visibility & WipersJune 26, 2025 · 1,689 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Consequence

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

24V897000AirbagsNovember 27, 2024 · 14 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Open NHTSA investigations

RQ25005

Recall 23V-413 Post Remedy Failures

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V-413, the National Highway Traffic Safety Administration (NHTSA) has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V-413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit NHTSA.gov.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“I picked up my wife from the airport and I’m on 76 going home. As I am driving about to switch lanes I hear a pop, so I am thinking that I got a flat tire. As I pull over I check all my tires nothing is flat. I look under my car and I see that my rear suspension spring on the right side of my…”

Complaint filed with NHTSA · Suspension · June 12, 2026

“Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of…”

Complaint filed with NHTSA · Electrical System · October 20, 2025 · crash

“Computer telling vehicle to do a sudden unintended acceleration. Forward collision warning system did not respond. Air bags didn’t deploy. No diagnostics have been done. No warning lamps illuminated on dash. Vehicle currently is at repair shop. While pulling into a parking space at low rate of…”

Complaint filed with NHTSA · Driver Assistance · October 20, 2025 · crash

“2023 Jeep Grand Cherokee L - My front sunroof panel exploded out of nowhere while driving. My family was in the car as we were taking my son back to college. Thankfully the interior shade was closed and glass did not rain down on us while in motion. There was no warning, travel was smooth and no…”

Complaint filed with NHTSA · Other · August 23, 2025

“Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked…”

Complaint filed with NHTSA · Steering · November 24, 2025

2023 Jeep Grand Cherokee L — common questions

Is the 2023 Jeep Grand Cherokee L reliable?

NHTSA data argues against it: 102 complaints put the 2023 model at #3 of 6 Grand Cherokee L years, and a defect investigation remains open. It is one of the Grand Cherokee L years to avoid.

What are the most common 2023 Grand Cherokee L problems?

According to NHTSA complaint data, the leading problem areas are suspension (22 complaints), electrical system (21 complaints), driver assistance (15 complaints).

Does the 2023 Jeep Grand Cherokee L have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2023 Jeep Grand Cherokee L. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2023 Jeep Grand Cherokee L under NHTSA investigation?

Yes — an investigation remains open (Recall 23V-413 Post Remedy Failures). An open ODI action means NHTSA is actively assessing a possible defect.

Which Jeep Grand Cherokee L years should you avoid?

Based on complaint rates and open investigations, the Grand Cherokee L years to avoid are 2021, 2022, 2023. The cleanest record among Grand Cherokee L years belongs to 2026.

How safe is the 2023 Jeep Grand Cherokee L?

In NHTSA's NCAP crash testing, the 2023 Jeep Grand Cherokee L earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.