VehicleVerdict

2025 Jeep Grand Cherokee L problems

Verdict · NHTSA data

Among the better years

The 2025 Jeep Grand Cherokee L is among the quieter years of the Grand Cherokee L on NHTSA's books: 59 complaints (27% below the model's median year), a single recall, and no open investigations.

No single system dominates the record — complaints spread across other (14), driver assistance (11), and electrical system (9), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

59

NHTSA complaints

1

Recalls

0

Investigations

14

Crash-involved

0

Fires reported

3

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2025 compare to other Grand Cherokee L years?

Grand Cherokee L NHTSA complaints by model year, 2025 highlighted118 complaints2021: 118 complaints2022: 118 complaints2023: 102 complaints2024: 60 complaints2025: 59 complaints2026: 3 complaints
Grand Cherokee L NHTSA complaints by model year, 2025 highlighted. Red bars are years to avoid.

See all Grand Cherokee L years to avoid →

What are the most common 2025 Jeep Grand Cherokee L problems?

ComponentComplaintsShare
Other1424%
Driver Assistance1119%
Electrical System915%
Brakes58%
Transmission47%
Engine35%
Fuel System35%
Visibility & Wipers23%
Lighting23%
Steering23%
Body & Structure12%
Suspension12%
Speed Control12%
Airbags12%

Does the 2025 Jeep Grand Cherokee L have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

26V328000AirbagsMay 21, 2026 · 419,035 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence

Delayed air bag deployment during a crash increases the risk of injury.

Remedy

Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed…”

Complaint filed with NHTSA · Other · April 20, 2026 · crash

“Updates to the case#11679471. Since my initial report, Jeep arranged for an independent technician to retrieve and review the Event Data Recorder (EDR) from our vehicle. While Jeep has not shared the expert’s conclusions with us, we obtained a copy of the raw EDR data file from the same tech…”

Complaint filed with NHTSA · Driver Assistance · August 7, 2025 · crash

“On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed…”

Complaint filed with NHTSA · Electrical System · April 20, 2026 · crash

“On April 20, 2026, my 2025 Jeep Grand Cherokee L was involved in a crash due to a sudden and complete brake failure. At the time of the incident, the vehicle was in the custody of an authorized FCA dealership. An employee of the dealership was operating the vehicle when the brakes completely failed…”

Complaint filed with NHTSA · Brakes · April 20, 2026 · crash

“Within weeks of purchasing my brand-new 2025 Jeep Grand Cherokee, this past Thursday when leaving for my workday the steering wheel on my vehicle became completely immovable when I attempted to leave. I started the vehicle and tried to turn the wheel, but it would not move at all. There were no…”

Complaint filed with NHTSA · Transmission · November 20, 2025

2025 Jeep Grand Cherokee L — common questions

Is the 2025 Jeep Grand Cherokee L reliable?

Its record is better than the model's norm: 59 NHTSA complaints, below the typical Grand Cherokee L year, with 1 recall and no open investigations.

What are the most common 2025 Grand Cherokee L problems?

According to NHTSA complaint data, the leading problem areas are other (14 complaints), driver assistance (11 complaints), electrical system (9 complaints).

Does the 2025 Jeep Grand Cherokee L have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2025 Jeep Grand Cherokee L. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Jeep Grand Cherokee L years should you avoid?

Based on complaint rates and open investigations, the Grand Cherokee L years to avoid are 2021, 2022, 2023. The cleanest record among Grand Cherokee L years belongs to 2026.

How safe is the 2025 Jeep Grand Cherokee L?

In NHTSA's NCAP crash testing, the 2025 Jeep Grand Cherokee L earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.